Question about Miele S514 Solaris Bagged Canister Vacuum

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My Miele solaris will not turn (it's plugged in and no power)

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Body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(/wysiwyg_rte/misspell.gif) repeat-x scroll center bottom; } Hello There,

Usually when a Miele canister just stops working all of a sudden, it's a lot of the time caused by the cord reel going bad. The internal cord reel has a metal spring that's used to get power from the cord, to the rest of the vacuum. Over time this spring starts to loosen, and eventually will get so loose that it will no longer transfer the electric current. This is the most common problem that I we see on Miele canisters. The good news is that this repair is fairly simple to diagnosis and repair.

In order to test and see if the cord is the problem, rewind the cord all the way back into the canister, and move the canister to the closest wall outlet. Now only pull out the cord far enough to plug it into the wall. With the vacuum plugged in, use one hand to slowly pull the cord reel out of the canister, and use the other hand to to continuously push the main on/off foot switch pedal on and off, on and off while you're pulling the cord out with your other hand. Does the vacuum motor make an sound like it's starting up, or does the motor come on at all while you're doing this? If it makes a noise like it's trying to start, this means that your cord reel is bad and needs to be replaced. If you don't hear anything while you're doing this, it still may be that the cord reel is bad, but it also may mean that either the switch or the motor could bad. In my 10 years of fixing Miele canisters however, I find that probably 70% of the time it's the cord reel that needs to be replaced.
If you need to purchase a cord reel to try and replace it to see if this fixes it (don't worry, we have an excellent return policy if it's not the problem) , here's a link to the exact cord reel for your Miele:
Miele Cord Reel For S500 Series Models

body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(/wysiwyg_rte/misspell.gif) repeat-x scroll center bot So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

My Miele solaris will not turn (it's plugged in - 1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

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Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaneMy Miele solaris will not turn (it's plugged in - 4e90a53.jpglook now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control boxMy Miele solaris will not turn (it's plugged in - c4f57b8.jpge time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to My Miele solaris will not turn (it's plugged in - d7e09aa.jpgd in order to get these housings separated. I have circled the location of each screw in the picture below;


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After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like thMy Miele solaris will not turn (it's plugged in - 707ba1e.jpgrminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay closMy Miele solaris will not turn (it's plugged in - 9dd734e.jpg to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them. The wires have a specific place they go, and you'll be able to see the correct path for these wires when paying close attention. Also remember to install the rubber tube back onto the new cord reel as well. Once the new cord reel has been installed, and screwed down, pull the plug out a little ways, and guide the plug through the colored top housing first, then screw the 7 screws that hold the upper housing to the lower housing back into to secure these housings together.

That's about all there is to that repair! Please feel free to request a repair clarification if you have any questions about the repair that I can help you with, I'm always more then happy to help.

If this repair guide was helpful to you, please click the thumbs up icon in the bottom right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum




Posted on Apr 07, 2010

  • CrowmanUSA Sep 03, 2010

    Chris,

    I have a model S 314i Miele canister vacuum. For whatever reason the thing will not turn on, the motor doesn't turn over when i try doing your recommended steps to see if it is the power reel. Is there an easy way to rest the on/off switch or is it more likely just the power reel? How simple is it in this model to replace? I would assume similar to the above but I am not sure. Also, can I get these parts from you? Can I return the reel if it ends up not being the problem. help!!! thanks much!! Razi

  • Grant Reig
    Grant Reig Aug 15, 2015

    Chris - thanks! this was exactly my problem! Thing is my cord reel has 5240303 written on it and I cant seem to find a replacement reel anywhere. Out of desperation I disassembled the existing reel, cleaned the contacts on both sides and bent the two pairs of springs / contact "pressurizers" up and the vacuum fired right up at any cord length etc. It appears to be fixed as I can no longer replicate the problem. Is there an issue with this fix? Do you think it will last? Can I still buy a new reel from you? Thanks again for the help - was laughing at how easy everything was after your advice!

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SOURCE: Miele S514 Solaris Electro - won't turn on

I don't have the exact same model as you guys, but maybe my situation is similar to yours. My Miele Silver moon model won't turn on one day. I took it to a Miele authorized repair shop ( they all offer free estimate on finding the problem first, then they will tell you what the repair cost will be). They said my vacuum cord reel shim was damaged. The damage was caused by over stretching the cord while I vacuumed. According to them the shim is kind of like a clip that holds the cord inside the vacuum. When the shim is damaged, the cords are pulled apart and electricity can no longer pass through. That would expalin why it won't turn on. The repair cost was not too bad, it costed forty-six dollars. I hope this helps.

Posted on Jul 06, 2008

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SOURCE: MY MIELE SOLARIS WON'T TURN ON

You might have a back main switch. Sometimes they won't lock in to be turned on. A dealer can get you a new part.

Posted on Nov 28, 2009

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SOURCE: Miele Solaris Electro Plus will not turn on

I was using my Miele Solaris Turbo plus to **** the air off the Space Bag. Now I have the red indicator on and the vacuum cleaner won't turn on. Please help. This is my favorite vacuum cleaner!

Posted on May 31, 2008

  • 2 Answers

SOURCE: I have a Miele turbo plus solaris and the red warn...

I had this problem with a different model. It's caused by a thermal cutout switch in the motor. My problem was a result of a filter being removed and the bag not seated correctly, hence dirt got into the motor and clogged the turbine, reducing airflow through the motor and causing the over heating.

If your motor runs at all, you probably have a blockage. Replace the filter inside the bag compartment just before the motor vent. Check the hose isn't blocked. Check the exit air filter.

If your turbine is clogged, it's a big disassembly job best done by a professional. If you really want to know how to cure it and feel you can tackle it yourself, email me. alan_at_alanjohnston_dot_com.

If your motor doesn't run at all and the light just quietly comes on, you have a break somewhere in the thermal protection circuit, either in the wiring (unlikely) or inside the circuitry buried inside the motor itself. I had an open on the thermal switch where the combination of heat and vibration deoldered the thermal switch from its board.

Hope this helps.

Alan

Posted on Aug 06, 2010

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I don't have the exact same model as you guys, but maybe my situation is similar to yours. My Miele Silver moon model won't turn on one day. I took it to a Miele authorized repair shop ( they all offer free estimate on finding the problem first, then they will tell you what the repair cost will be). They said my vacuum cord reel shim was damaged. The damage was caused by over stretching the cord while I vacuumed. According to them the shim is kind of like a clip that holds the cord inside the vacuum. When the shim is damaged, the cords are pulled apart and electricity can no longer pass through. That would expalin why it won't turn on. The repair cost was not too bad, it costed forty-six dollars. I hope this helps.

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