Question about Dell 1710n Laser Printer

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1710N The error light and low toner ligt are on.

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  • fandango234 Mar 23, 2008

    This is similar to my problem:

    "Toner level Unknown" and no printing is capable.

    Repeat powering up & down is of no help.

    Dell telephone support is IMPOSSIBLE.



2 Answers

Not that this will help everyone, but it did for me: First I changed the cartridge, as it was low (according to the status light). I went through the resetting process with no luck. Then I changed the USB port in which it was plugged and the pages in the que came flowing out

Posted on Sep 07, 2008

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The solution I used and the one I suggest is to switch to another brand and NEVER buy another Dell product. Until recently, everything in my office was Dell. Eventually everything will be other than Dell. Their support is terrible and I think the quality of their products has deteriorated over the years.

Posted on May 04, 2008


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1 Answer

The sun light and the deum icon +error message ! sign are both blinking on my Dell 1710 i have changed the toner drum but it keeps blinking should i have to change the inside drum too. because the last...

Here is a link to your printers manual. It has troubleshooting in it and explains what the error means when you see the picture of the sun with the ink drop & exclamation point blinking. It also has instructions on how to fix the error and stop the blinking.

Oct 14, 2011 | Dell 1710n Laser Printer

1 Answer

My dell 1710 printer prints very light but the low toner light isnt on.

Check your print settings by properties. The setting might me on toner save mode so it will print 50% liter or which ever one someone press. It could of been my mistake but it must be toner save mode is on.
Good luck!!
Please rate me good

Jul 14, 2010 | Dell 1710n Laser Printer

1 Answer

Toner light and error light steady

Remove the toner and shake GENTLY left to right - NOT over your rug or clothes, etc.. shake it lightly from side to side over a garbage can.. what that does is settles the toner and spreads it out so the printer thinks it is not empty.. if that removes the light, keep printing, shaking, printing until you cannot remove the light.. then buy another toner.

Jul 07, 2009 | Dell 1710n Laser Printer

1 Answer

My toner light is on but not flashing and error light is on.

Try opening the front cartridge panel, and, with the panel open, press the cancel button until all the lights start cycling up and down. While this is happening, close the front panel, then press the continue button. This should reset the error lights and you should be ready to print.

Feb 24, 2009 | Dell 1710n Laser Printer

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Dell 1720dn toner error

You have to reset the drum count on the printer after you replace the drum. Call dell tech support they will not charge you for help resetting the drum even if you are not in warrenty.

Nov 16, 2008 | Dell 1710n Laser Printer

1 Answer


There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.

Nov 07, 2008 | Dell 1710n Laser Printer

3 Answers

Dell 1720dn Error and Toner light on

After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.

Apr 09, 2008 | Dell 1720dn Laser Printer

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Dell 1710n printer problem...

Try resetting the error lights with a drum reset. With the power on and cartridge door open, press and hold the Cancel button until all lights flash in sequence. Release the button and close the door.

Feb 28, 2008 | Dell 1710n Laser Printer

1 Answer

Dell 1710 lights

You need to replace the drum and toner to correct the issue. That's the sign of the drum at its end of life.

Nov 02, 2007 | Dell 1710n Laser Printer

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