Question about Brother MFC-5840CN All-In-One InkJet Printer

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Scanner When I went to use the scanner part of my printer it was missing!! My printer and fax both work. I did a function analysis and the status is cannot communicate with the device. I have done everything I can think of to fix the problem and nothing helps. Now I need assistance! Thank you

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No you didn't ;-) I guess you have connected the usb cable to a hub. This wont work. You have to connect directly to a usb port of the pc.

Posted on Mar 17, 2008

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I just bought a new lexmark copier, scanner, fax,


This should give you a good explanation of what ocr is.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1268319518_0_en,00.html

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To make your scanner work use HP image Zone (included in your install cd or downloadable from hp's website)
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The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

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I have Samsung SCX-4216 printer. Printing, Xerox & Fax working is OK, but scan facility is not working because i missed the original software. please give me  a solution for get the original software or scan drivers.

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1 Answer

Office Jet K60xi Scanner Failure


Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
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1 Answer

Lexmark Printer


If the scanner is clicking than it is a scanner issue. Make sure there is not a lock button on the machine. They sometimes have these for when the printer is being moved. As for the faxing software it would seem that that part didn't not get installed so if you can update it.

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1 Answer

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Received fax is unreadable or blurry
Please go through the checklist below to see if the suggested action(s) can resolve the issue.

* Make sure the copy function is working well.
* Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s).
* The cartridges may need to be aligned.
* You may need to ask the sender to increase their fax quality.

Sent fax is unreadable or blurry.

1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality.
2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.

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