Question about Panasonic KX TGA400B Cordless Expansion Handset

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Panasonic KX-TGA400B De-register handset

One of our handsets does not work at all (will not charge, does not work with new battery). How do I de-register it so that I can assign another handset to that number? Note: We have 6 handsets all assigned.

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  • lstevens19 Apr 03, 2008

    Thanks for the help. Everything is corrected.

  • Anonymous Mar 14, 2014

    kx tg8220e my second handset is contually showing one bar on the battery indicator even when new batteries are inserted. I have scoured the internet for a replacement handset without success. Any suggestions?

  • Anonymous Mar 14, 2014

    kx tg8220e my second handset is contually showing one bar on the battery indicator even when new batteries are inserted. I have scoured the internet for a replacement handset without success. Any suggestions?

  • Anonymous Mar 17, 2014

    The handset charges and the backlight works, the keypad does not function

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  • 106 Answers

You do not need to power up the handset to delete the old intercom number, you do this on your base station. At your base push Function, then scroll up to Registration, push Enter, scroll to de-registration, push enter, scroll to the right and highlight that intercom number that you wish to delete, push Enter then Clear. If your not sure which intercom number it was, take a piece of paper and a pen and look at each functional handset you have, and notate the intercom number which is in the upper right hand corner. You can send your dead handset in for repair to have a backup, so don't toss it.

Posted on Mar 23, 2008

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Can I get replacement phones (3) for Panasonic KX-TG6843B 6.0 3-Handset Cordless Telephone? This phone blocks up to 250 calls. If I keep the base, will I keep my blocked numbers.


The stored block numbers should be saved. The database is in the base's memory. Since the KX-TG6843 base can support a total of 6 KX-TGA680S handsets, you can purchase and register 3 new handsets. If needed, you can de-register the old ones from any working handset and then add even more. See page 35 of the manual, ftp://ftp.panasonic.com/telephone/om/kx-tg6841_mul_om.pdf . Additional handsets are available from Panasonic, http://shop.panasonic.com/support-only/KX-TG6843B.html , Scroll down to the Accessories section and expand it. Amazon.com also has the handsets: https://www.amazon.com/Panasonic-KX-TGA680S-DECT-Accessory-Handset/dp/B00BS4D2CU .

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Please use the below link to assist you with handset registration.

http://service.us.panasonic.com/OPERMANPDF/KXTG5621S.PDF#page=35

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Panasonic has the manual for the TX-TGA560 available here: http://service.us.panasonic.com/OPERMANPDF/KXTGA560-MULTI.PDF . (This manual covers both the KX-TGA560B and KX-TGA560M.) The manual for the KX-TG5672 is available here: http://service.us.panasonic.com/OPERMANPDF/KXTG5671S.pdf .

If you still have a problem, try removing the battery from the handset and disconnecting the power cord from the base (from the wall and the base itself). Wait a few minutes and then reconnect the power cord and the battery for the handset. (Make sure that the base has power and the adapter is warm.) Then try registering again.

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A busy signal


Hi Kevin,

Sorry for being off line so long. If you have not fixed the problem already, I would try de-registering the handset 3 (from both the base and handset), then re-register it, it should re-register as HS 3, unless 1 and 2 are vacant. If that does not do it, de-register just the handset (not at the base), then re-register it to the base, it will grab the next sequencial intercom number. If it is still failing, then the handset is most likely defective. As a last resort, you can try initializing the handset and the base. Let me know how it goes. CG

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