Question about Panasonic KX TGA400B Cordless Expansion Handset

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Panasonic KX-TGA400B De-register handset

One of our handsets does not work at all (will not charge, does not work with new battery). How do I de-register it so that I can assign another handset to that number? Note: We have 6 handsets all assigned.

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  • lstevens19 Apr 03, 2008

    Thanks for the help. Everything is corrected.

  • Anonymous Mar 14, 2014

    kx tg8220e my second handset is contually showing one bar on the battery indicator even when new batteries are inserted. I have scoured the internet for a replacement handset without success. Any suggestions?

  • Anonymous Mar 14, 2014

    kx tg8220e my second handset is contually showing one bar on the battery indicator even when new batteries are inserted. I have scoured the internet for a replacement handset without success. Any suggestions?

  • Anonymous Mar 17, 2014

    The handset charges and the backlight works, the keypad does not function

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  • 106 Answers

You do not need to power up the handset to delete the old intercom number, you do this on your base station. At your base push Function, then scroll up to Registration, push Enter, scroll to de-registration, push enter, scroll to the right and highlight that intercom number that you wish to delete, push Enter then Clear. If your not sure which intercom number it was, take a piece of paper and a pen and look at each functional handset you have, and notate the intercom number which is in the upper right hand corner. You can send your dead handset in for repair to have a backup, so don't toss it.

Posted on Mar 23, 2008

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This works on MY panasonic; May work on yours too!

Registering a handset
The included handset and base unit are
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1 Handset:
{MENU} i {0}{0}{1}
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A busy signal


Hi Kevin,

Sorry for being off line so long. If you have not fixed the problem already, I would try de-registering the handset 3 (from both the base and handset), then re-register it, it should re-register as HS 3, unless 1 and 2 are vacant. If that does not do it, de-register just the handset (not at the base), then re-register it to the base, it will grab the next sequencial intercom number. If it is still failing, then the handset is most likely defective. As a last resort, you can try initializing the handset and the base. Let me know how it goes. CG

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Does the cordless phone have a 3 in the top right corner after it registers to 3? If so, then it is registering correctly. If it THEN consistently says "invalid, please register" there is definitely a problem with the main circuit board and it's not at all common. I've seen a few of these but it's a rare problem. We can fix it but I'm not sure how much luck you would have with any other repair facilities.

If you have the problem intermittently it's probably a bad RF module. That's a much more common issue.

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1 Answer

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You may have a bad base. Do you have other handsets that are running okay on your base? Are you confident your going through the registration procedures correctly with the replacement handset? Did you have a storm come through preceeding your problems?

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