Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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XD100 Workcenter Copy quality

Just replaced toner cartage, woks fine except black line down side of copy,
what is the problem with that??

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  • redlaw Mar 18, 2008

    Thanks for your help, it is more of a thick black line down the edge of the copy, I cleaned the drum, and the transfer wire i think..How would you clean the mirror and lamp cartridge? is there a special soultion to clean it with?



2 Answers

Its so simple the main charger is dirty ,main charger is located on top of the drum unit and can be removed with two skrews, there are four screws in a row along the top of the drum unit remove the two outermost skrews and lift that whole piece over and up you will find excessive toner build up on the drum facing side of that main charger on the same end as your line, clean with soft brush and compressed air or you can wash with 409 and water if you wash with water make sure it is really DRY before you install back into machine or replace drum unit it is almost ready anyway

Posted on May 07, 2008

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If its is a fine line. Looking like a pencil line. See if it is there when you run it off the glass or through the document feeder. If it is only there when it is run throught the document feeder, the small strip of glass under teh document feeder had some contamination on it.
You may have something on the optics. Mirror or lamp carriages. You would want to clean those. The Drum cartridge could be bad. Take the drum out and see if it's on the drum.
The transfer wire on the lower part of the right hand door, just above the white rollers and may need cleaned.
Last and the least likely would be the fuser roller. That is the heated area just before exit area of the machine, You can look in there with a flash light and see if any of that roller is worn.
In order, I would think . 1, Drum, 2 Optiscs, 3. Fuser,4 Transfer corotron wire on the right door.

Posted on Mar 17, 2008

  • Rick Kasper Mar 18, 2008

    Well with it being a thick line, I somewhat suspect the cartride had be sitting on end and all the ink and developer have congregated on one side. When you remove the cartridge is there any leaking from the end the marks are on? It may simply need shook side to side. May also be defective, I am assuming that the problem started with the new cartridge?

    Now if it is leaking you should try and vacuum it out if you have a crevice tool on a vacuum.

    If the issue was already there and the line is thick and kind of crusty and flakes off, you have a bad fuser roll. Sometimes the teflon coating will peel off the roller and the ink will build up on it, and cause a pretty bad looking streak, it will be thick and uneven looking, not a straight streaky line.

    as far as cleaning the mirrors and lamp. Use as soft a cloth as you have. The mirrors are front surface mirrors. So just dont use paper towels. The texture of a Tee Shirt type materal. Any glass cleaner will be fine, I like to use a 50/50 mix of rubbing alcohol and filtered water. Cleans well and doesnt streak.

    You want to just gently wipe the lamp, they are quartz and don't withstand a lot of pressure.



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