Question about Office Equipment & Supplies
ADF will not feed moves in only about 1/8th"
A2-2 is an indication the feed rollers adn belts are slick.
What you can try it to take a piece of paper, dampen is slightly in the middle with alcohol, put that into the feeder and hold it to jam.
What that will do it allow the rollers to spin on the paper with the alcohol and you will see the dirt on the paper. You may have to do that a few times to get those rolls clean.
Do not use a soapy cleaner like fantstic since it will shread the paper.
But you have slick feed components, cleaning will help, but the only cure is to replace them.
Posted on Mar 17, 2008
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Posted on Jan 02, 2017
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Nov 19, 2016 | Xerox Office Equipment & Supplies
I am a Support Engineer with Xerox Scanners.
E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.
if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.
if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.
if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
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