Question about Fujitsu ScanSnap S500 Pass-Through Scanner

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Paper only feeds midway.

After about 4 successful tries, paper only feeds midway. We have replaced the pad ***'y and the pick rollers. Cleaning glass plates help, but stops midway after a couple more successes.

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Your printer roller r not working properly to service your roller and your printer is working properly

Posted on Mar 18, 2008

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1 Answer

Printer is not picking up paper from top tray


They have either a seperation pad or a roller. This is under the top roller. The main feed roller.Clean roller with wd.-40. Believe it or not. Let it sit for 3to5 minutes and try. Now don't forget to fan your paper. Especially if your in a high static area. Environment plays a big role. Store your paper in a dry place.

Nov 10, 2014 | Office Equipment & Supplies

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We are a medical office that is currently using the fujitsu fi-6110. When scanning documents the feeder is pulling through 2-3 pages at a time and we are not getting all of the documents scanned due to...


Hello Jenny,

Please clean the followings using a cloth/ cleaning paper moistened with iso-propyl alcohol:(Pls refer to page-95 of your scanner getting started guide)
1.Pad Assy 2. Ultrasonic sensor 3. Idler roller 4. Pick roller 5. feed roller 6. Eject roller and 7. Glass surface

If the above doesn't help, then check the Pad Assy & Pick Roller count. If the counts exceeds the suggested replacement cycles, then you you may have to replace the same. Pls refer to page-99 of the getting started guide supplied with your scanner.

Hope the above information is helpful.

Thanks & regards,
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Sep 12, 2013 | Fujitsu fi Office Equipment & Supplies

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I have an hp p3005 with the jam code 13.01.00. It has had the feed rollers and sep pads replaced. When it runs it appears to catch on the separation pad itself since it shows a small buckle in the middle...


Replaced seperation pad?. separation pad work is to block multiple paper feeding,but in yourcase paper not at all feeding means paper pickup roller not picking up the papers.replace both 2 & 3 paper pickup rollers..
See the snap shot,view from under.
Pickup roller( red)
Un lock to remove pick up roller(blue),observe the angle of the roller & same way insert new one other wise it wont fix..
Bee care full while removing roller, paper sensor flag should not distubed(yellow)
bee pateince dont do harsh..best of luck.


10_14_2011_2_48_48_am.jpg

Oct 11, 2011 | HP LaserJet P3005 Printer

2 Answers

Will not pick up paper


Hello, you need to determine if it tries at all. when you send a print job do you hear a sound, like it tries to pick up the paper, if yes, then remove the paper tray entirely for the printer. Look into the hole and towards the front you should see a black rubber roller. Take a lightly dampened cloth and wipe down as much of that roller as possible, paper dust can accumulate interfering with the operation (pick up roller). Take care to check the guides in the paper tray are aligned correctly for the paper size in use. Put the paper tray back into the printer, try to make a test print. i hope this assists with your problem, If after cleaning the roller the problem still exists the pick up roller may need to be changed.

Jan 14, 2011 | HP LaserJet P2015dn Printer

1 Answer

Xerox XC830, flashing 'P'


I have used this tip numerous times with great success.
Remove the paper tray and take all the paper out of the tray. Now on the metal plate that springs up where the paper goes there are 2 fiber pads that are about an inch square. Spray these 2 pads with glass cleaner until they are wet. Wipe off the metal around the pads and re-install the paper tray with NO paper in the tray. Now tray and make a copy....you will of course get the "P" light. Just hit C to clear it and hit the print button again. Do this at least 4 or 5 times. What you are doing here is cleaning the feed rollers by having them turn against the pads with the cleaner on them. Next take out the tray, blot the pads somewhat dry and add paper to the tray, re-install the tray and try copying again.
Should feed paper now unless you have a mechanical issue.
Good Luck.

Oct 29, 2009 | Office Equipment & Supplies

1 Answer

The copy paper feed misaligns and jams, what's the fix? Jack


to fix misalign and paper jam problem, follow this steps.

Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.
NOTE: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.

If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually.

Follow the steps below to clean the rollers or separator pad.

1.Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad.
2.Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
3.Use the damp cloth to wipe any residue off of the rollers or the separator pad.
4.Close the cover of the automatic document feeder.
This should solve the problem. Cheers!

Apr 25, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Hp deskjet 1280


seems like the pick up roller and seperation pad are dirty or worn.try cleaning them with nail polish remover. the roller is located at the bottom of the printer where the leading edge of the paper is the seperation pad sits under the pick up roller.

Nov 27, 2008 | HP DeskJet 1280 InkJet Printer

1 Answer

The paper feed wont stop


the paper picking rollers i think r weak try cleaning the rollers n try it again.
thank u

May 26, 2008 | Canon SmartBase MP730 All-In-One InkJet...

3 Answers

Error 391: paper jam


See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

Apr 04, 2008 | OKI C5200n Laser Printer

1 Answer

ADF won't feed the paper. The feeder wheels are heard turning but the paper won't feed.Replaced the "pad" and cleaned the rollers & glass and checked the feed guide and feed sensor.


If those rollers are turning, and not feeding even after cleaning they simply need replaced. they can get so slick that no ammount of cleaning will help.
Thats what is sounds like.
Like trying to drive a car on ice. No traction.

Jan 25, 2008 | Xerox DocuMate 272 Path-Through Scanner

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