Question about Fujitsu ScanSnap S500 Pass-Through Scanner

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Paper only feeds midway.

After about 4 successful tries, paper only feeds midway. We have replaced the pad ***'y and the pick rollers. Cleaning glass plates help, but stops midway after a couple more successes.

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Your printer roller r not working properly to service your roller and your printer is working properly

Posted on Mar 18, 2008

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3 Answers

Paper fee picks multiple pages. Normal paper. Have tried all the different platen gaps. Help!


Epson printers use a set of rubber rollers to pick up the paper. Some paper can leave a slick deposit on the rollers, causing mis-feed. I spray some cardstock lightly with alcohol, and run it through several times (use the paper feed button) to clean that off.

Also, check the paper itself, if the sheets stick together, "fan" them before putting them in the printer.

Feb 15, 2016 | Epson Stylus Pro 3880 Inkjet Large Format...

1 Answer

Scansnap S510 does not feed paper


try to check and clean the paper pick rollers
also let me know if the printer is a inkjet or a laserjet printer

Dec 07, 2013 | BenQ Scan to Web 4300U Flatbed Scanner

1 Answer

Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

We are a medical office that is currently using the fujitsu fi-6110. When scanning documents the feeder is pulling through 2-3 pages at a time and we are not getting all of the documents scanned due to...


Hello Jenny,

Please clean the followings using a cloth/ cleaning paper moistened with iso-propyl alcohol:(Pls refer to page-95 of your scanner getting started guide)
1.Pad Assy 2. Ultrasonic sensor 3. Idler roller 4. Pick roller 5. feed roller 6. Eject roller and 7. Glass surface

If the above doesn't help, then check the Pad Assy & Pick Roller count. If the counts exceeds the suggested replacement cycles, then you you may have to replace the same. Pls refer to page-99 of the getting started guide supplied with your scanner.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Sep 12, 2013 | Fujitsu fi Scanners

1 Answer

Error J1


Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

May 03, 2013 | Fujitsu Scanners

1 Answer

The DR-9080c scanner will take a whole stack of papers (20 or so) and shove it thru the paper path, not just the top sheet. On old laser printers there was a paper pick that got slippery. Is there one in...


Ensure that the "BYPASS" button on the control panel is not illuminated. Make sure the "Standard Feeding " is selected in the driver. Try cleaning the lower separation roller. Make sure the separation roller is pressing up against the feed rollers. If the roller set is worn, order a replacement set of rollers (Google: Canon 9080 Exchange roller kit)

Apr 04, 2012 | Canon DR-9080C Path-Through Scanner

1 Answer

ADF problem


Hi,
Thanlk you for contacting Fixya.
To resolve the issue, please follow the steps provided below:
#Check if the documents satisfy paper specification? Please refer to the Operator’s Guide for paper specification, paying attention to the following points:
• Is there any print within 10mm x 10 mm square in the center of documents on the top? • Is multi feed error detected by paper length when scanning documents with different length? • Is there perforation in the center of documents?
#Check ADF and clean pick roller, Pad ASY and around DF sensor with care.
#Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the permitted values, replace Pick roller or Pad ASY. If the error still occurs, confirm that the cable is correctly connected then replace the sensor.
Hope the above information will be helpful.
Thanks & regards,
TechSatya

May 28, 2008 | Fujitsu M3093GX Flatbed Scanner

1 Answer

Trouble with paper feed


Frequent jams are because either scanner picks up more than one paper or does not pickup at all. If scanner picks up more than one paper, then paper is sticky. If the paper is thin, it can pick up two at a time. Fan the papers so that they are not sticky.

Paper at the point of entry into the scanner must be crisp. If folded or 'dog-eared' trim it. Rotate the paper if any other side is crisp, roate the image later.

Clean all the rollers thoroughly, the pickup roller, retard roller and other rollers in the scanner. One can rotate the inner rollers and clean totally, not just waht is seeable area. If the rubber is worn out, it must be replaced. TRy a single page to check if the rubber is okay. Jarring noise is because the motor is 'stopped' and cant rotate because paper is stuck. This can affect motor/inner parts, but is designed for normal use.

Feb 02, 2008 | Canon DR-7080C Flatbed Scanner

1 Answer

ADF won't feed the paper. The feeder wheels are heard turning but the paper won't feed.Replaced the "pad" and cleaned the rollers & glass and checked the feed guide and feed sensor.


If those rollers are turning, and not feeding even after cleaning they simply need replaced. they can get so slick that no ammount of cleaning will help.
Thats what is sounds like.
Like trying to drive a car on ice. No traction.

Jan 25, 2008 | Xerox DocuMate 272 Path-Through Scanner

2 Answers

XEROX DOCUMATE 510


The rollers and retard pad need replaced.
The rollers are self explanitory, the retard pad is so named to retard the feed of multiple sheets of paper.
That is your problem.

Nov 07, 2007 | Xerox DOCUMATE 510 Flatbed Scanner

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