Question about Kenmore 63942 Dryer

1 Answer

Kenmore Dryer My Kenmore Dryer model number 110.96581210 will no blow heat. The blower seems to be working, the filter and venting are also fine. I'm thinking it is the heating element. I took the back off the dryer and see a housing that appears to be for the heating element but it is attached from the drum side and I cannot see how it comes off. Can you illistrate how to remove it? Also, I'm assuming its the element, but not entirely sure, any additional suggestions? Thanks!!

Posted by on

  • 1 more comment 
  • Kenmoredryer Mar 22, 2008

    All other parts were already checked out. The heating element was broken. My problem was not being able to get the element out of the housing or the housing off of the machine. The problem was that the screw that holds the housing in place can not be removed from the back of the machine. Therefore, I needed to lift the top to expose the screw and take it out. Once that was done, replacing the coil was no problem. It seems that this is the only model that doesn't have access to the housing screw from the back of the machine. Thanks for responing!

  • ladyhuntr May 24, 2008

    I need a diagram to show where the wires go when I replace the thermal cutoff connected to the heating element box.

  • fritznewt Nov 03, 2008

    I have a Kenmore Series 80 110.62842100 and the thermal cutoff went bad. I bought Kit 279769 that has the cutoff and the hi limit thermostat. I replaced the TC and the dryer is back to blowing heat. My question is concerning the suggestion to replace the thermostat as well. In looking at my current thermostat in the unit it appears to have one clip available for an electrical wire but the other end of the thermostat is connected to a white piece that has the heater coils plugged in on one side and the thermostat appears to be crimped to the white piece on the other. In other words the new thermostat has two clips available for leads like the TC but the old one in the until only has one clip and then the other end is crimped to the metal that has the coil plugged in on the other side. So, if that makes sense can I leave the thermostat out and should the unit still run fine?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

If you go to, type in your model number in the Search menu, then look under the "Bulkhead" menu option, you will see an illustration of your dryer. You will need to remove the heater box cover (item #5) to get to the heating element. The element should slide out of the bottom of the heater box housing. Removing the housing from the dryer first makes it easier. Sometimes you may need a little muscle in getting the heater coil to come out.

Have you checked the thermal cut-out(TCO)/hi limit thermostat? This is item #1 in the drawing. If your dryer runs, but does not heat, this is normally the culprit. You are right to assume you could have a heating element problem, but the element tends to be more resilient. In my experience with electric dryers, the thermal cut-out tends to go bad first. It's easier to check and easier to replace as it is mounted on the outside of the heater box. Check for the following:

With the heater box STILL installed, the TCO will be a small component mounted at the top of the heater box housing. The hi-limit thermostat will be mounted at the bottom of the heater box housing next to the ceramic terminal of the heating element. With the dryer UNPLUGGED, disconnect the wires to the TCO and do a resistance reading. It should read 0 ohms if good. Do the same with the hi-limit thermostat. It should also read 0 ohms if good. Last of all perform a reading across the leads of the heating element with the wires unplugged. You should get a reading of 9 - 13 ohms if it is good. If you determine the TCO or hi-limit thermostat to be bad, it is HIGHLY recommended that you replace them BOTH at the same time. They are sold as a set (part #279769). Failure to replace both components could result in part failure. The part number for the heating element is 4391960. I hope this helps you.

Posted on Mar 17, 2008

  • Jeff Rockwell
    Jeff Rockwell Mar 22, 2008

    Your original posting stated that you "assumed" it was the element and that you weren't "entirely sure". I was trying to convey to you how to check out the other components to make sure. Glad you were able to fix your problem.

  • Jeff Rockwell
    Jeff Rockwell May 28, 2008


    Need your brand and model number in order to provide you with the information you need.



1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Knemore he4 taking longer to dry clean vents has heat and blowing fine

make sure the lint filter duct is clean,you can remove the back panel if the filter is on top and remove the duct to clean it or if the filter is up front pop off the bottom panel,remove the filter and remove the duct,also if the vent line is long remove it from the back of dryer and stick a leaf blower in it and blow it to the outside,make sure there isn't a cage or anything blocking the outside hood,if there is remove what's there,also if this is a gas dryer you could have bad gas coils located on top of the gas valve,when the coils start to fail they will let the gas in until they heat up and then after around 15 to 30 minutes no more heat until they cool down again,you can run the dryer next time you use it and after 15 or 20 minutes remove the bottom panel or if filter is on top thee should be a cover on front panel,look at the ignitor,if it glows but no flame you have bad gas coils,hope this helps and next time send the full model number off of the machine you're having problems with

Mar 23, 2013 | Kenmore 63942 Dryer

1 Answer

Gas dryer will heat sometimes and not heat other times kenmore model 72802

sounds like bad gas coils,you have to send the whole model number,it will start with 110. or similar,if the bottom panel comes off,remove it,start the dryer, or in the front panel down near the bottom pop off the cover and look in,if the flame lights and then after 10 to 20 minutes the flame doesn't light you have bad gas coils.when the coils are starting to fail they will work correctly until they heat up and then they won't work until they cool down,the coils are what opens the gas valve.the coils are on top of the gas valve,remove the two phillips screws,pull off the cover,remove the wires from the coils and install the new coils,put it back together and you'll be fine,also while you're in there,get a shop vac and vac out the cabinet,stick it on blow and blow all the lint off of the motor and out of the gas tube,then clean out the duct that the lint filter slides into.if your vent line is a long run from the back of the dryer to the outside,i use a leaf blower remove the vent line from the back of the dryer and blow all the lint outside out of the line,do this once a year,you won't have any fires,your clothes will dry on time and your motor and parts will last longer

Oct 28, 2011 | Kenmore 72802 Gas Dryer

1 Answer

My dryer hardly dries the clothes, takes a long time, is the heating element bad? I have not put a tool to it yet.

It's possible the dryer has a problem.. But you say it seems to be doing some drying.. ?
I think you should check the vent first for obstruction. It may be clogged with lint, esp, if it's a long pipe. Can you see or feel where it blows out, outside? Is there a lot of air blowing? Is the air warm and moist?

If not much comming out, then remove the vent hose from back of dryer and run it for a few mins. Is it blowing well? Did the heat kick on?
If it's still weak, then the blower may be clogged and need to be cleaned out.

This will tell you if the vent needs cleaning or if the dryer needs service.

Re-post when you know more. Show Brand and model #.

Dec 06, 2010 | Kenmore Dryers

1 Answer

The heating element in my Kenmore dryer, model number 110.63032101, does not fully heat up sometimes. With the setting on cotton/high the element will sometimes be fully illuminated and sometimes only...

no,that's how they run,if your clothes are drying and the dryer is cycling on and off,leave it alone,if the clothes are taking a long time to dry clean out the duct that the lint filter slides into and blow out the vent line with a leaf blower if it's a long run

Oct 12, 2010 | Kenmore Dryers

1 Answer

Our Kenmore HE2 dryer seems to be taking a very long time to dry clothes (120 minutes on Medium High to dry towels/jeans) . It is producing heat, but it also seems to be producing water/steam. The filter...

you need to clean out the vent line and the dryer.unplug the dryer,pull out the filter,remove the bottom panel and then remove the duct that the lint filter slides into and clean it out,vac out the inside of the dryer,if you have a shop vac you can blow all the lint from the back and then vac it up,make sure you blow off the motor,alot of lint gets built up around and inside it,pull out the dryer and pull off the vent line,if it's a long run i use a leaf blower to blow out the vent line,first go outside and make sure the vent is clear so when you blow out the vent line nothing is blocking the lint from coming out.this will take care of your problem,do this once a year and your dryer will last longer,you'll need less parts changed out over the years because the dryer won't over heat,you'll save on electricity,your clothes willl dry on time and most of all you won't have any fires

Sep 26, 2010 | Kenmore Dryers

1 Answer

Dryer is heating but not blowing air

when was the last time you cleaned the dryer?try removing the vent line from the back of dryer to see if any air is blowing out,also is the dryer noisy?you could have a bad blower need to clean out the duct that the lint filter slides into and behind that duct you'll find the blower wheel,also vac out the dryer where the motor is and if the vent line is a long run from the back of dryer to the outside i use a leaf blower to blow it out,make sure the outside vent isn't blocked with anything before you blow the vent line out,send model number if you need help getting the blower wheel part number if that's your problem,you should clean the dryer at least once a year so you don't have a fire,good luck

Apr 11, 2010 | GE Profile Harmony DPGT750EC Electric...

1 Answer

Kenmore dryer Model #11074902200, intermittent

if it heats for the first 15 to 30 minutes then no heat the gas coils are failing and need to be replaced,they work when they're cold but when they heat up they fail,the coils are located on top of the gas valve, unplug the dryer,remove the two phillips screws take off the cover and remove the coils one at a time,pull off the wire connector,install the new coil and then push on the wire connector and then do the same to the next coil,also while your in there vac out the inside of dryer,if you have a shop vac,blow off the motor and blow off all the gas parts to clean it good,now take out the lint filter and remove the vent line,take off the back panel and clean out the duct that the lint filter slides into,remove the four screws holding it in and take out the two phillips screws in front of the filter on the top panel,if the vent line is a long run from the wall to the outside i use a leaf blower to blow out the line,make sure the outside flapper is clean also,do this once a year and you'll never have a fire,your clothes will dry on time and your parts will last longer,good luck,if you need any more help let me know,the part number for the coils is 279834 and they are around 25 bucks

Mar 16, 2010 | Kenmore Dryers

1 Answer

My Kenmore dryer seems to have a mind of it's own on heating. Sometimes it heats very hot, sometimes little heat at all. It does not seem to matter what setting it is on, low, med, or high. Nor does it...

when was the last time you cleaned it out,try running it with the vent line removed,you need to clean out the duct that the lint filter slides into,vac out the inside of dryer where the motor is,if you have a shop vac put it on blow and blow off the motor and clean out the vent line and the outside vent,if the vent line is long i use a leaf blower to clean out the vent line,also is it gas or electric?next time send model number?if it's gas you could have bad gas coils,when they heat up they fail,clothes are warm at end of the dryer for 15 to 30 minutes and check to see if the flame is still lighting if not bad gas coils.hope this helps

Feb 21, 2010 | Kenmore Dryers

1 Answer


is it gas or electric?send the model number?if you haven't cleaned the dryer out in a long time you could have popped the thermal fuse located on the blower wheel housing,if the lint filter is on top it's in the back of dryer,if the filter is inside the fuse is in the front on top,take the duct off that the lint filter slides into clean it out and the fuse is on top and to the right of the wheel,vac out the dryer and clean out the vent line,if it's a long run blow it out with a leaf blower,you should do this once a year,if it's not the fuse you gotta send model number and i can help you

Feb 11, 2010 | Kenmore Dryers

1 Answer

Not geting hot enough

The most common thing to cause this is a blocked vent. Start the dryer and go out to where the vent comes out of the house and see how hard it blows. If you feel little air out the vent, you will need to unhook the dryer from the vent and see how hard it blows there. If it is blowing good there you need to have the vent pipe cleaned. If dryer isn't blowing hard out the back, please reply back with the model number so I can give more detailed directions on checking the blower wheel and ducts.

Oct 11, 2007 | Kenmore 74602 Gas Dryer

Not finding what you are looking for?
Kenmore 63942 Dryer Logo

Related Topics:

333 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Dryers Experts


Level 3 Expert

85206 Answers


Level 3 Expert

411 Answers

Brad Brown

Level 3 Expert

18108 Answers

Are you a Kenmore Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides