Question about Kenmore 63942 Dryer
If you go to searspartsdirect.com, type in your model number in the Search menu, then look under the "Bulkhead" menu option, you will see an illustration of your dryer. You will need to remove the heater box cover (item #5) to get to the heating element. The element should slide out of the bottom of the heater box housing. Removing the housing from the dryer first makes it easier. Sometimes you may need a little muscle in getting the heater coil to come out.
Have you checked the thermal cut-out(TCO)/hi limit thermostat? This is item #1 in the drawing. If your dryer runs, but does not heat, this is normally the culprit. You are right to assume you could have a heating element problem, but the element tends to be more resilient. In my experience with electric dryers, the thermal cut-out tends to go bad first. It's easier to check and easier to replace as it is mounted on the outside of the heater box. Check for the following:
With the heater box STILL installed, the TCO will be a small component mounted at the top of the heater box housing. The hi-limit thermostat will be mounted at the bottom of the heater box housing next to the ceramic terminal of the heating element. With the dryer UNPLUGGED, disconnect the wires to the TCO and do a resistance reading. It should read 0 ohms if good. Do the same with the hi-limit thermostat. It should also read 0 ohms if good. Last of all perform a reading across the leads of the heating element with the wires unplugged. You should get a reading of 9 - 13 ohms if it is good. If you determine the TCO or hi-limit thermostat to be bad, it is HIGHLY recommended that you replace them BOTH at the same time. They are sold as a set (part #279769). Failure to replace both components could result in part failure. The part number for the heating element is 4391960. I hope this helps you.
Posted on Mar 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 23, 2013 | Kenmore 63942 Dryer
Oct 28, 2011 | Kenmore 72802 Gas Dryer
Dec 06, 2010 | Kenmore Dryers
Oct 12, 2010 | Kenmore Dryers
Sep 26, 2010 | Kenmore Dryers
Apr 11, 2010 | GE Profile Harmony DPGT750EC Electric...
Mar 16, 2010 | Kenmore Dryers
Feb 21, 2010 | Kenmore Dryers
Feb 11, 2010 | Kenmore Dryers
Oct 11, 2007 | Kenmore 74602 Gas Dryer
317 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: