Question about Sony DCR-HC32E DV Digital Camcorder

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Touch Screen on Sony DCR-HC32 Camcorder Does Not Work

Touch Screen on Sony Recorder stopped working suddenly. Nothing happens when you touch the screen. Cannot rewind tape, go forward or go to menu on the screen.


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  • David124 Mar 17, 2008

    I had pressed the reset button and hoped that would work. Unfortunately the screen shows "CLOCK SET" and I cannot remove it from the screen. Any other suggestions would be appreciated.

    Is there any technical reasons that would identify why the touch screen does not work? Thank you very much.

  • Anonymous May 04, 2008

    I have the same problem. I got the calibration screen to work but it just does the same thing over and over and then still doesn't work. I also hit the reset button and had the same problem.

  • Anonymous Jul 08, 2008

    I have the same exact problem with my camera. I too pressed the reset button and now have the clock screen up. Can't do ANYTHING, rewind, play, set clock, nothing! Tried the best solution but that didn't work either. Any other suggestions?

  • iamready Aug 08, 2008

    I hadn't used the camera for awhile and when I did the touch screen would not respond. The camera will record but none of the functions are available. I haven't tried any of the solutions yet.

  • Anonymous Sep 02, 2008

    Same thing. Touchscreen won't respond, and after resetting unit it just waits for me to set the date. Hmmm...

  • Anonymous Dec 03, 2008

    ditto over here

  • braddah007 Dec 03, 2008

    ditto over here, however if i turned the screen forward i can access some of the functions, not all as  the calibration is off

  • sanjeyaraj Feb 07, 2009

    I TOO COME ACROSS THE SAME PROBLEM I BELIIEVE OS OF FREQUENT OPENING AND CLOSING THE CONNECTION WOULD HAVE LOST.

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Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Posted on Mar 17, 2008

  • Roy Aaroen Sr
    Roy Aaroen Sr Aug 29, 2010

    Believe it or not, it actually started working again?...from a technical point it makes no sense, besides dust or something. Generally you don't smack electronics...strange it worked,..thanks!!

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Ctf100
I encountered the same problem, and recycling the unit in the docking station with the battery removed fixed it for me. Thanks very much.

Posted on Nov 02, 2008

  • sims_7491 Nov 02, 2008

    Sorry. The post on 11/2 was obvious intended as a comment.

  • milk_monkey1
    milk_monkey1 Sep 24, 2012

    I have the same problem and those things aren't working, the screen is on clock set and won"t let me do anything

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Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

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Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check ifthat helps.

Please follow the steps below to perform the LCD Calibration

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If the issue persists again, service is required.

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