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congratulations on your purchase -- i wish to help you all i can
first go to this link below to download the drivers -- slect the operating system that you use and downlooad the printer drivers. save the file onto your dekstop, -- you can buy USB and power cord at any computer shop- you may want to buy used ones to save some money
go to printers and faxes (where the printer is displayed). make sure the printer is turned on. you should see a place which indicates some thing like get pictures from scanner. click on it to scan. additionally open my computer to see if the printer scanner image is showing. you right click and select get pictures using wizard from the right click context menu.
Do you mean "unable to clean"?If it this follow this instruction. Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41 or 4F the print head is defective.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If numberis over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.
The link above will take you to a User's Manual for your particular All-In-One. On page 1-2 INTRODUCTION, it shows the button that needs to be pressed in order to access the Scan Mode of your MFC-420CN. Installed software that came with the model should open up when the button is pressed. If not, consult the manual on how to install the software again.
Or you may want to use existing Windows software (example: in Windows Vista, you can use Windows Fax and Scan).
Hope this helps! Give me a rating if it does, thanks!