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Posted on Apr 07, 2010

Facebook won't let me sign in for some reason. I hope I did not down load a virus. Please help

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Anonymous

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  • Contributor 32 Answers
  • Posted on Apr 07, 2010
Anonymous
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Joined: May 04, 2009
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It is not uncommon for someone to hijack your account and play with it. I suggest that you contact FaceBook:

http://www.facebook.com/help/?topic=security

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My computer is not letting me go to facebook.com whats the problem

check your firewall settings
I've seen other messags like mine, but I haven't been able to solve this problem...
I have a desktop Emachines computer, and I'm using Windows XP.
Yesterday, I was using Facebook, and it was working fine. I was checking messages on one page, and playing the "Pirates" app in another window... and it all just stopped working. So I exited everything, and tried to sign back in, but when I did, the home page wouldn't load. It sort of comes up. It says Facebook, and it has the links at the top that say "profile, friends,inbox," and it has the little notification thing at the bottom... The little red bubble says I have 5 notifications, but when I click it nothing happens. I CAN however, click the "profile" link and go to my profile wall. I can see everything there, but none of the links work. I can't remove posts or anything.
I signed onto my husband's facebook, and then my sister's, and the same exact problem happened. Home page won't load, links don't work.
Everything else on the internet is working fine. Yahoo, Aol, Myspace, Google... it's all working perfectly.
I have emptied my cookies, cache, temporary folders. I have restarted the computer. I have allowed add ons and pop ups. I have made sure Facebook is a "Trusted Site." I have run Avast virus scan and Malwarebytes' Anti Malware scan. They detected no problems. Following a suggestion on this site, I downloaded Opera at www.opera.com. No results. I emailed Facebook. No answer. I called my ISP. Their answer: Server must be down. The server is not down. My sister down the road is on Facebook right now. My firewall is not blocking Facebook.
I think it may be a virus, because all of the icons on my desktop all suddenly have blue backgrounds for no reason... but Avast and Malwarebytes are finding nothing, there's nothing suspicious in my list of programs... However, if I did pick up a virus, it came from Facebook, because I'd been mostly offline for a long time, except to check my Facebook messages and play the facebook apps.
If anyone can tell me how to fix this, I will really appreciate it. I've wasted 2 hours today changing settings and downloading "fixes" that do nothing.
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1) Please ensure that you have the latest version of Flash installed on your computer.
2) Please make sure that you don't have any kind of a virus.
3) Please do ensure that you have the latest updates for your browser.
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I need to verify my email address with facebook before I can interact with the people on that website, however when I ask facebook to resend the verification message I get an error message. I can't...

Facebook sends an email confirmation to the email you used when you signed up. Go to that email and click on the link in the body of the message.

Then go into facebook and sign in with that email address and password.

I hope this helps.
Please rate my answer with 4-thumbs up.
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Does not let me play any game at all and facebook pages take to long to load

Sir ,

Which Internet connection are you using? Does this slow-loading occurs only while you are using Facebook? Or does it happen with all other websites?

Is your PC functioning smooth? If not , do have a full scan using Anti-virus software. Because viruses can also slow down the working of your PC.


Some steps to improve the browsing speed
1) Use browsers such as Firefox or Google Chrome.

2) Clear your temporary files & folders ( Tools like CCleaner will do the job for you. :) )

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If you are using internet explorer, download firefox and see if that fixes it. If you download firefox, and it doesn't work in both Internet Explorer and Firefore, then it is most likely a firewall or virus issue.

Run a complete virus scan using a good virus scanning program like Malwarebytes.

Check your software or router for any firewall settings that could prevent Facebook from working.
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http://www.mozilla.com/en-US/firefox/personal.html
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For some reason Internet Explorer doesnt work well with facebook i have had the same problem. Download mozilla Firefox and everything will work smoothly with facebook. Besides Firefox you get less viruses with it. Hope this works for you
http://www.mozilla.com/en-US/firefox/personal.html
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