Question about Brother MFC 420CN All-In-One InkJet Printer
Hi, my printer worked well and then one day it says 'unable to scan." It will print from the computer when it feels like it, but it won't copy any pages.
I encountered the same problem (prints but won't scan) over a network connection. A download from Brother got it working again. The filename is BrRegDev.EXE and it is available free at:
If the link doesn't work, try searching for the filename using Google (for example).
XP Device Manager still lists "MFC-420CN LAN #2" (even though there has only ever been one), but at least it scans now.
Posted on Apr 01, 2008
Brother lists a fix on their web site for windows users Im still waiting for mac users
Posted on Sep 19, 2008
Does the machine do a simple b/w copy job? This is to check the function of the scanner.
If you have trouble to scan to pc make sure the connection to pc is well (deactivate the firewall). If you have the machine connected to a usb hub this wont work! You have to connect directly to pc mainboard usb port!
Posted on Mar 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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