My printer shows that I have the drum near end . I changed the cartridge and the toner and still the message is still there with a very poor quality of the printed document where it shows a whole strip of black line over the whole page. Please advice
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Re: Drum is near end
This has nothing to do with packaging still on the drum...
it means the drum needs to be reset. download a users guide or service manual for the printer from the brother support page for this printer. i recommend a service manual as it will tell you everything you could possibly want to know about the printer down to disassembly and repair. including how to reset a drum after replacing it.
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I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
Make sure that the machine is turned on.
Open the front cover.
Press Clear or Clear/Back on the control panel.?
NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
Do one of the following.
If your Brother machine has a numeric keypad:
Press 1 to reset the drum counter.
If your Brother machine doesn't have a numeric keypad:
Press the Up Arrow Key to reset the drum counter.
When the LCD shows Accepted, close the front cover.
Brother laser printers have separate consumables - the toner cartridge
and the drum unit. From time to time you may need to replace only the
drum unit and not the toner cartridge.
error LED lights up, or an error message shows on a flat screen panel,
when the drum unit is near the end of its working life. Use the drum
unit until you have a print quality problem, then replace the drum unit
with a new one.
Open the toner cartridge door. Press clear on the console. A message shold display saying "replace drum? press 1 or 2" press the corresponding number to reset the drum counter. This is a very important step when replacing the drum as it actually changes the voltage setting for the dc power regulator. If not performed, and a partially used toner cartridge is in, waste toner can be pulled out of the cartridge and can contaminate the drum unit.
The drum unit will wear out and need replacing. The toner cartridge clips into the Drum Unit. If you print out the system setting report, it usually shows a bar graph with drum life indicated as a percentage.
Drum for Brother MFC-6800 All in One Machine
You can expect it to print 12,000 Page Yield
Whats the difference between a DRUM and a TONER Cartridge? The toner cartridge is a cartridge holding the toner (ink). The drum does the work to transfer the ink to the paper. You will need to replace the drum every 5-6 toner cartridges you use.
There are two main parts in a laser printer: the toner cartridge and the image drum. Most people are familiar with the toner cartridge, but sometimes the drum is an unknown until you start seeing error messages or streaks and blotches begin appearing on the output.
In some printers, the drum is replaced along with the toner cartridge. But yours has a separate drum, and the printer is warning you it's nearing the end of its life. Replacements are available from a number of sources online, as well as at big-box office supply stores. Genuine Brother drum units will cost over $100, and after-market brands usually range from $50 to $75.
A typical vendor and price is here (I've never purchased from this place myself, and have just used it as an example):