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Re: CD drive does not read all disks
You might try going to the website of the printer's manufacturer. They may have drivers online that you can download, which will bypass the issue you are currently having. If this is not the case, you might see if the manufacturer of the cd drive has updated software for the drive. Maybe this is a known issue to them. Good luck.
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Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.
Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:
power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.
The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay
See if your disk will read in another system. If it will, we know the disk isn't the issue. Try reading a different disk in your system. If your system will read a different CD, we know the drive isn't defective. If neither the CD nor the drive is defective, then this very well could be because the infection itself is causing the issue.
Try booting in safe mode (press F8 repeatedly as the operating system
first starts to boot and choose safe mode) and see if the disk will read
If the disk still won't read, check for contaminants on the CD and the drive lens.
If you cannot read those CD-disks in _any_ computer, then the disks are "bad".
If you can read those CD-disks, then it's time to replace the CD/DVD drive. Find a smaller computer-store -- often they will remove the "dead" drive, and install the "new" drive, for $0.00, or for a small fee, if you buy the new CD/DVD-writer from them.
Hi saratrought, if Windows XP runs and you have read problems in CD/DVD drive try to read another disk, if any other disk work fine then you need to copy your CD/DVD info (or program) in another new disk.
Or just use Windows Explorer to try copy all data from CD/DVD disk to a New Folder in your Hard Drive and then from that location you can try to install your program, if your data don´t copy well then again i tell you that it´s your disk not your CD/DVD drive.
when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.
when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.
suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways