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CD drive does not read all disks

I am trying to install a new Printer but the drive does not recognize the disk. I put in a different disk and it reads it fine. I put the printer disk in two other computers and it works fine.

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You might try going to the website of the printer's manufacturer. They may have drivers online that you can download, which will bypass the issue you are currently having. If this is not the case, you might see if the manufacturer of the cd drive has updated software for the drive. Maybe this is a known issue to them. Good luck.

Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
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are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


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