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CD drive does not read all disks

I am trying to install a new Printer but the drive does not recognize the disk. I put in a different disk and it reads it fine. I put the printer disk in two other computers and it works fine.

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You might try going to the website of the printer's manufacturer. They may have drivers online that you can download, which will bypass the issue you are currently having. If this is not the case, you might see if the manufacturer of the cd drive has updated software for the drive. Maybe this is a known issue to them. Good luck.

Posted on Mar 17, 2008

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My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
recognized

If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

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Most likely a problem with the reader on the CD/DVD Drive.

Very easy to swap out a different CD/DVD Drive. Add the new device and see if that resolves the issue.

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See if your disk will read in another system. If it will, we know the disk isn't the issue.
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If neither the CD nor the drive is defective, then this very well could be because the infection itself is causing the issue.
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Or just use Windows Explorer to try copy all data from CD/DVD disk to a New Folder in your Hard Drive and then from that location you can try to install your program, if your data don´t copy well then again i tell you that it´s your disk not your CD/DVD drive.

Sorry by bad english.

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when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
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are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


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