- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
go to hp.com, support and troubleshooting, type in your pirnter model number and download the user manual. follow the direction to disassemble the printer. you might not need to disasseble the printer, if you can see the jammed paper.
follow the direction and clean the roller and the printer head.
it should work.
try cleaning the pickup rollers and seperation pad with oil like WD40 or even acetone, thiswill probably help. If not, you have a blue plastic strip behind the roller mechanism. Remove this strip and make sure that no paper or staples etc are jammed there.
This seems to be a paper registration problem for the copy function only that is an HP thing
Good old HP so innovative and so secretive none of us know whats going on most of the time.
Two things to try.
Take the stack of paper out of the feed tray and riffle so that it is slightly 'untidy' switch off the device , load the paper, switch on- see what happens.
Next look at the software disk- there is usually a fully comprehensive reference manual on there [more than in the book]- check that out then come back.
×