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Re: HP PSC 1315
If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it
If the update to HP Director is not
available, or if you have installed the update and the HP Director
window still fails to open, try this workaround.
From desktop, double-click the HP Director
icon to load the program into the memory. HP Director will not open at
this step. Do not click anything else on the screen until Step 2 is
Press the Alt
key and the Space bar
together, and then select Minimize
from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes.
HP Director software displays as an item
on the task bar (the row of open software programs that appears at the
bottom of the desktop screen).
Click HP Director
on the task bar. The software opens and displays normally.
Repeat Steps 1 through 3 every time you use HP Director.
The HP Director
window might appear larger than normal, but the software is functional.
In October 2006, Microsoft released
Internet Explorer 7. The HP Director software that shipped with some HP
products introduced between 2002 and 2004 may not be compatible with
Internet Explorer 7.
The HP Solution Center software, which
replaced HP Director software on products introduced after 2004, is
compatible with Internet Explorer 7 and does not exhibit this issue.
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You might try this. Lay the paper you want to scan on the glass and press the physical buttom labeled scan. Wait for a min but on mine director will pop up on your computer screen. Its not a fix, but it'll let you scan what you need.
Are you able to scan from the software installed in the computer:
If you have a icon saying HP Director / HP Solution center, if not go to Start> All Programs> HP And then HP DIrector / HP Solution Center and then try to scan from there if yopu are able to scan from there then go to> Settings in HP Director / Solution> Then Scan to setup> You should see a option which says Destination list> There down bellow you should see a option which says RESTORE DEFAULTS> Click on that and then apply> and close all the screens and try to scan from the All-In-One printer.