Question about Washing Machines

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Please help me!!

This has been a great machine for almost eight years. Lots of use and has been very reliable. In November of 2007 I started having problems with it spinning out. It seems like it does not go fast enough to spin out completely. Sometimes it doesn't spin out at all. A very large load will spin out (not as dry as it used to) but a small load will go off balance and the tub will move around and bang against the sides and make all kinds of noise. A small load doesn't have enough clothes in the tub to spin dry without going off balance.

We had a nightmare of an experience with the Magtag warranty people. The machine was under warrantly (extended) and they sent out a young kid from a local repair shop who told me it was the motor. I didn't agree, but what do I know? He put in a brand new motor and it was exactly the same. After several more visits and several weeks and no results, he tells me it needs new belts, maybe a brake, a transmission and so on and so on. I complained several times to Maytag, who instead of helping me out, went ahead and voided our extended warranty, telling us it would cost more to fix the machine than it was worth. I can't tell you how upset I was about this whole mess. The repair person they sent out to us obviously didn't have a clue as to what was going on with my machine, and I had to pay the price! Talk about getting screwed! Now we have no warranty to get it fixed, and not enough money to buy a new machine. So much for extended warranties.

I have been using this machine every day at least twice a day since this happened, and aside from not spinning out enough to get my clothes almost completely spun dry as it should, it works fine. Would you have any idea what the problem could be? My husband is very mechanically inclined, and said he wouldn't mind taking it apart and fixing it if he knew what to look for. He's never fixed a washing machine before.

I just hate to have to go out and by a new machine, when I really believe that the one I have isn't really that bad off? Am I wrong?

I believe that it always spins out after the wash cycle, (the fabric softener is always gone) but not always after the rinse cycle, for the final spin. What would cause the tub to go off balance during the spin cycle?

I would greatly appreciate any help you could give us. We've been through a lot.

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  • mrsvera Mar 17, 2008

    Yes, I just sent you an email. Thank you. I hope you can give us some advice.


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Send me your model number to and I will email you a service manual and I will help your husband diagnose and help him locate the exact part he needs.

Posted on Mar 17, 2008

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