It could be that you paper has collected moisture and therefore is a bit damp.
Always fan the paper before placing in printer. This will stop 2 or more sheets trying to feed at the same time.
Yet another suggestion, open the door, remove the toner cartridge and check there is nothing obstructing through the rollers. Check the rollers do go round and something is not stopping this movement.
The paper you are using is not less than bank paper 60gsm and not more than 110gsm.
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Hi! It is due to the paper pick-up roller. When the
rollers get dirty or worn-out, the printer fails to pick the paper,
which results in paper jam. So, remove the paper tray and toner
cartridge and locate the paper pick up roller in the middle. Clean it
with luke-water and lint-free cloth. I hope this would fix the issue
Please try to print 1 or 2 page dont give print above 2 pages otherwise it will get jam, and check the ink jet... if not printed please get back to me or you can send me mail. my mail id is firstname.lastname@example.org
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..
As i can understand whenever you try to print with rear door closed printed page should come on top from top output roller however paper gets jammed.
Try to print a page using rear door open and it should come out from the rear drop down tray it printed page comes out successfully with rear flap open than paper gets jammed at top due to faulty top output roller.
However if the paper gets jammed at fuser with rear door closed than it is issue with fuser in that case you need to get fuser replaced at the same time replace 20 tooth gear next to fuser.
There is a long set of sensor flags on the bottom of the paper input unit that can get stuck and not move freely. This will cause jams from both trays. Try unplugging the printer, removing the toner cartridges and tray 2. Turn the printer on its back or side. You will see a long, black plastic bar with flags on it that runs the length of the paper input unit. make sure it moves freely.