Question about Sony Walkman Bean NW-E307 MP3 Player

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Boot Error Shutting Down Sony NWD-B103

I charged it for the first time, it never started again, always giving the message; "Boot Error Shutting Down". Computer doesn't open it, recognise its capacity. nor does format it. What can I do? Please Help...

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  • loya May 14, 2008

    when you power it shows walkman and goes off

  • NGUILLEN1 Aug 01, 2008

    BOOT ERROR SHUTTING DOWN

  • bulka Sep 08, 2008

    i have sony walkman NWD-B103 i formated it first time and now its not switching on i dont know what to do.its not connecting to pc sometimes.On display its nothing written just cant switch on pleas help me

  • Anonymous Sep 16, 2008

    I have the same problem but the software upgrade does not support my MACbook as it is an exe file. Any ideas?

  • shisheed Sep 30, 2008

    nwd-b103

  • Anonymous Dec 25, 2008

    i have problem with my sony nwd-b103

  • Anonymous Dec 25, 2008

    software problem

  • vyrsetile Jan 10, 2009

    when device starts it automatically shuts down

  • Anonymous Jan 26, 2009

    Sony NWZ B105F Same problem, show Boot Error, shuts down and neither PC or Mac has access to it

  • Anonymous Mar 09, 2009

    Please describe the specifics of your problem below. We'll add your post as a comment to Sahaf's "Boot Error Shutting Down Sony NWD-B103" problem, and notify you when a new solution is offered.


  • Reggaeboy Sep 11, 2009

    Cuando enciendo mi mp3 nwd-b103f aparece "BOOT ERROR SHUTING DOWN" cmo se soluciona??

    por favor contestarme a

    maurito91_tigre@hotmail.com



  • isdgpc
    isdgpc Mar 24, 2013

    I charged it for the first time, it never started again, always giving the message; "Boot Error Shutting Down". Computer doesn't open it, recognise its capacity. nor does format it. What can I do? Please Help...

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19 Answers

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Had a similar problem with the B103F. Not sure it will work for the non F version.
Goto Sony's support site at http://www.sony-asia.com/section/support.
Search model - NWD-B103F (non F is not listed)
Look at the "latest downloads" and select the "firmware update program". (alternately you could first select the "download" section and then select the model.)
Download.
Run (without the unit plugged) and when asked plug the unit. To be on the safe side, ask it also to format the data section.
When finished, the unit should be OK.

Posted on Mar 27, 2008

  • boree5
    boree5 Apr 03, 2013

    it help me thanks

  • Ashley May 31, 2013

    you are the best..its work 100% thanks you..

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Here is the solutuion to Fix faulty NWD-B105---NWD-B103..
Errors and the other fault when you switch the walkman on,says walkman then shuts down..

i went to this sony.com support
http://support.sony-europe.com/dna/wm/wm.aspx?site=odw_en_GB

Type in your walkmans model number,
it will take you to a new page,download the latest firmware,its currently at 1.3,download it to your desktop,or if it gives you the choice to open it straight after download,you can do that,
next..plug your walkman in to you computer,then if you have`nt done it already,start the downloaded sony firmware programme,it will scan for your walkman,when it finds it,"start" will highlighted..make sure you tick the box "format data area" if you dont,it wont work,but before you do,back up any music off your walkman,because this format will erase everything..once it formats,and finishes the firmware update,your walkman shud be functional again..
i had 3 NWD-B103 Walkmans,And a NWD-B105,All of them had the fault,switch it on,displays "walkman" on the screen,then shuts down,i did the above proceedure,and it fixed them all..and all of them work like new again..
Hope This helps..Please reply to this if it works :>)

Posted on Apr 15, 2009

  • tali_005 Nov 18, 2010

    This worked for me thank you very much who posted this tutorial. I fix my problem

    Thank you one more time

  • Winteru-san Nov 27, 2010

    arigatou~~! thank you very much :) i was like, two days, searching ways to fix my mp3 all over internet ^_^ and i did what you suggested and it worked! ^_^ thanks very much! :)

    greetings from argentina! ^^

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I want to down load software for this error.

Posted on Oct 12, 2008

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I'm guessing the problem.
Windows Media Player (XP) says, after downloading files, "you can now disconnect Walkman", yet the the small player screen says "data access do not dissconnect", for perhaps 10 seconds after the media player message.
I think pulling the player from the USB as soon as Media Player says it is OK to do so causes the corruption.

Posted on Jul 03, 2008

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FIXED IT !!!!!!!!!!!!!!!!!!!!!!!! FIXED IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Didthis 3 days ago and it is still working, so I think it is fixed. Thisis what I did. It seems the chip that Sony uses is a Sigmetel 3600. Youhave to download a driver for it. This is where I got it :

http://support.packardbell.com/global/item/index.php?i=7401980000&pi=platform_audiokeyFM&dhepn=C040290000

Nowrun that program. Next, follow these steps. I don't know if the first 2steps are needed , but I did it anyway. Plug your mp3 in USB slot.

1. Run the Sony firmware update - get that from Sony site.

2. Under Windows , format the drive to FAT, not FAT 32
Now comes the tricky part. ( The following is for Vista, Xp should work same way )

3. Remove your mp3 from USB port. It should still be doing what it was doing.

4.Hold down the play button and CONTINUE to hold it down as you insert itin USB port. Keep holding it until you hear the computer beep that itacknowledges it ( if doesn't after 30 sec, probably has - just didn'tbeep ). Release the button.

5. Go into Device Manager. You willsee a folder for Player Recovery Device or STMP3600 ( or somethingsimilar ). Open that folder and right click on the file in that folder( probably called same thing ). Choose Update Driver.

6. Choose Browse My computer for Driver software .

7. Click browse button and go to the following folder:

C:WindowsSystem32DriverStoreFileRepository

8.Find the folder that starts with STMP.. Highlight it and click next.There may be more than one folder with that name, choose the one withthe latest date.

9. You may get a windows error saying it is a dig signed. Accept it anyway.

10. Once updated, remove your mp3.

11.If it doesn't work, run the Sony firmmware update again ( this timewith the format box checked ). If it still doesn't work, try steps 4-10 again.


Posted on Feb 27, 2009

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Format it first using windows (quick format is ok)
Then use the firmware upgrade from the sony wevsite.. hope this helps

Posted on Jun 16, 2008

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If you have downloaded the firmware software for your Sony NWD-B103, when you start the software, the software might say, Please Connect Device even if the device is connected to the computer.

What you need to do is to go to the Device Manager, and then select the device icon on the list. Check its properties, go to the Driver tab, and then click on Update Driver. If the wizard asks you to search for the update available for the device using Windows Update, then check No. Not this time. Then click Next. Then check Install from a list or specific location. Then click Next. Then choose Don't search. I will chose the driver to install. Then click Next. Then select USB Mass Storage Device from the list. (First uncheck Show Compatible Hardware if it's checked). Then click Next. Then the wizard installs the appropriate driver. Click Finish when prompted.

Then run the Firmware Software again to see if it works. After you finish click on the device. If Windows asks you to format it, then click on Yes. Format it, and after that, unplug the device from the computer. Never click on the browser after you format it using Windows after you format it using the Firmware Software.

Good luck, and Happy Holidays.

Posted on Dec 17, 2008

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Como tira erro boot

Posted on Jun 22, 2009

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Computer doesn't open it

Posted on Oct 25, 2008

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Send me drivers for NWD-B103 @ abhish_4875@ymail.com

Posted on Jan 01, 2009

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Sir,
My mp3 model no NWD-B105 is giving the message, ``Boot Error shutting down". After this message it shuts down. Please help me to restart it again.
manju mathur,
36, Vaishali,
Pitam pura,
Delhi-110088,
India.

Posted on Feb 25, 2009

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I can fix the froblem "boot error shutting down" that u are facine.........
for further deatail mail me at

kreate_vicky@hotmail.com

Posted on Jun 16, 2009

  • Jaya J
    Jaya J Aug 14, 2014

    i having sony digital walkman it can be showing everytime" Boot Error" ? i can't play any song and go menu settings ? my sony digital walkman Model Is; NWZ-B162F How To solve this problem, Thanking You,

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I have the same problem

Posted on Sep 17, 2008

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Hi use this simple technique...firmware upgrade with NWD-B103 and check format data area..after that firmware with its original firmware..100% worked with ma one yr dead sony B133F mp3 player...

Posted on Apr 30, 2012

  • ajinu Apr 30, 2012

    hi... use this simple technique...firmware upgrade with NWD-B103 and check format data area..after that firmware update with its original firmware..100% worked with ma one yr dead sony B133F mp3 player...

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FOR B-103F: open this..... http://www.sony-asia.com/support/download/289419/product/nwd-b103f/sectionfirst?subpage=detail download the software........click on run.......connect your device........upgrade the firmware version.....IT'S DONE

Posted on Mar 10, 2010

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Thank you,crua, your advice was very helpful, i fixed my mp3

Posted on Jan 10, 2010

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I need sony digital walkman
NWZ-B162F firmware latest version
plshelp me

Posted on Aug 14, 2014

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I charged it for the first time, it never started again, always giving the message; "Boot Error Shutting Down". Computer doesn't open it, recognise its capacity. nor does format it. What can I do? Please Help...

I have this problem. when shooting with the Sony site firewall program, my computer will not open it, just throw an error and shuts down the program. if anyone can help me?
I have Windows 7 on a computer

thx

Posted on Apr 02, 2012

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Hi.
i have Sony nwd b105 . restarting continsly. plz send me that solution . I have lot of Supporting firmware are Installed.. There nothing working.. kindly help me....

Posted on Mar 20, 2010

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SOURCE: Boot Error Shutting Down Sony NWD-B103

down load teh latest firmware from following link & update your player...............cheers....!!!!!!!!!!!!!!
http://www.sony-asia.com/support/download/product/nwd-b103f/modelfirst

Sameera

Posted on May 30, 2009

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I have Boot error on my NWD-B103 sony walkman


The only way to fix a boot error message on an mp3 player is to do a firmware upgrade. If the firmware is available you will find it on the manufacture's website. It's important that your computer still recognize the player when it's connected because the firmware will be have to be downloaded onto the player.

The firmware should be installed then connect your usb player. Follow the steps given on the web. By the way it will be better if you format your player as well during this installation.

I'm using the same model as you and I'm very glad to share you this.. hope you will try!

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down load teh latest firmware from following link & update your player...............cheers....!!!!!!!!!!!!!!
http://www.sony-asia.com/support/download/product/nwd-b103f/modelfirst

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