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Phillips go gear will not charge up now. it only turns on when linked to pc but does not charge or show up on the pc. It gives a battery low on display but nothing else functions. i have tried the sort reset which does nothing

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  • Rens24 Apr 14, 2008

    My dad has the 2gb GoGear player and at first, when you plugged it into the computer it would just give you the battery screen saying it didn't have enough juice to connect. So then I had to find the AC charger (guess what, couldn't find it). I ended up using a Kodak digital camera AC charger of the same specs. Now, I have charged it for the recommended 4 hours and I at least don't get the battery screen when I plug it in, but it won't boot past the Phillips splash-screen. I can hear the HDD making a clicking-like noise accompanied by a constant very-very high pitched electronic noise every 2 or 3 seconds like the lens is re-aligning or searching or thinking or something. It repeats the clicking noise precisely 9 times before all the noise ends and the Phillips splash-screen remains on screen until you do the Play+ Volume (+) key sequence to turn off the unit. I have no other ideas as to how to solve this unless I find one on a tech support site. I think this is a matter of a hard-drive failure. I also didn't mention that this was price-reduced refurbished unit that has a sticker with a new serial number on the back. My dad has been using this occasionally for about a year and it has worked fine until now.

  • rzimme3 Jun 26, 2008

    same exact problem. my gogear will not turn on unless i have it connected to the pc. battery icon says it is charging but when disconnected it shuts off and will not turn on.

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Just let it charge and after 4 hours it will work again

Posted on May 09, 2009

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I made a rig with laboratory PSU (several amp output) connected to USB socket and I know that that the problem has nothing to do with voltage (voltage was stable 5V - tested also higher up to 5.5V)
For a while a trick with holding the volume up button worked for me. (see second link) But once I discharged the battery to a too low level and the trick did not work anymore.
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http://ec.transcendusa.com/forum/viewtitle.asp?BoardID=42&TitleID=915&Page=1
http://www.mouthshut.com/review/Transcend-MP-860-rnlstlqtln

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Triple Reset for GoGear:
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