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Sounds most likely to be an antenna issue. Most everything going into the radio needs an antenna to be picked up. Sometimes, a station or two might still be heard above the static if they are local and fairly strong signals.
If you can get normal sound from other inputs, like MP3 players or CDs, then the amp and output parts of the unit are fine, and it's an issue of getting an input signal to use.
If you have the tools, pull the stereo head unit from the dash and make sure the antenna input cable(s) are firmly in place. Likewise, depending on location, you can likely get to the base of the external antenna, where the other end of the cable plugs in, and make sure it's in snugly.
lacking the tools - you can talk to your dealer or a local car audio place. They'll likely have the tools, and a check for antenna cable connection would not likely be too expensive or time-intensive.
If your unit has digital display as most do now, RADIO-B will supply constant power to power the units memory so it can remember the preset channels, starting volume etc. The power antenna is usually controlled by a separate wire from the unit (normally blue) this wire supplies a low voltage signal to the antenna, The antenna will also have its own power supply and earth at the base of the antenna, the problem could be there. depending on the antenna, some have a controlling relay that is separate, again another possible source. there will also be a fuse in the main fuse box. These will all need to be checked, along with connecting a power source to the antenna to ensure the antenna does actually work.
Buy radio shack electronic contact cleaner (in a can) and spray a small amount on the male connector from the antenna wire, and spray a small amount on the male connector in the base of the Sportster that the sportster interfaces with. Place the antenna connector onto the base unit and remove it several times and swirl it while connected. Place the sportster into and remove it from the base several times. This usually will fix the issue. Sat signals are extremely sensitive to the slightest oxidation or dirt or whaterver on that tiny antenna connection point.
go to who installed you sat radio have them pull the antenna and receck the the receiver number it sounds like you have the wrong reciever number even one digit off and it will never conect even tho you have preview and sat radio paired with an antenna will recieve preview
You will need to get another sat antenna, and locate it somewhere either above the camper, or where the camper does not obstruct the antenna. Any store that sells sat radio equipment (Fry's, Best Buy, etc) will have the micro antenna. Install it either on the hood of the truck, or on top of the camper. You will need to run the antenna to the rear of the dash. They make Y couplers that will allow you to run both the OEM antenna and the extermal antenna at the same time, and it will not hurt the system to have both wired in at the same time.
The sirius unit does not have any channels in the unit. You need to refresh the radio (XM allows you to do it online, I dont know about sirius) and leave it powered on for about an hour for it to update the channel list.
I believe it's actually a firmware issue with the SIR-KEN1. I havethe same setup and have the same exact problem. I have to cycle thru my "SRC" button and get back to Sirius for it to work. Not a happy camper. I read on the Sirius Backstage forums about the firmware, although I have written Directed Electronics (SIR-KEN1 manufacturer) and never received a response.