Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn Air JCD2389GTW Refrigerator problem

My freezer size of this appliance seems to work fine but the refrigerator side is warm. I suspect that the auto defrost system may be the culprit. Any ideas?

Freezer side seems to be working fine but the refrigerator side is getting warm especially at the top. Seems to be cooler on the bottom but this may be because the colder air is heavier. I don't know. Thinking of just chucking it out and buying a new one.

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  • dadkins May 25, 2008

    The freezer side works well. The cooling side is not cooling. There is a small slide passage door at the top left side of the cooling side which is adjustable to pass cold air from the freezer to a compartment in the door. It generally blows a heavy draft of air when opened. It is not working. Does this issue relate to the problem? Del

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Check the back wall of the freezer section for frost. If it is frosted you do have a defrost problem. Timer or heater related. More economical to repair than to buy a new system.

Posted on May 23, 2008

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