Question about Sony Playstation 3 (PS3) Console

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Going online with PS3

Hi I have a PS3 and i'm having a lot of problems going online with it. I have the WEP Key and the WPA Key and have tried both but none seem to be working. I keep getting a message saying please check your network settings but there seems to be nothing wrong i don't understand please someone help!!

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It will be the firewall on the router. You need to set it top standard, which will allow you connect your ps3 to the internet.

Posted on Mar 17, 2008


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1 Answer

Can not connect wireless to my new PS3

Well, in the meantime I had looked around online and a lot of folks said you have to wire connect it via ethernet cable to get the system updated first as there were some bugs with the wireless. I did that and that did the trick! Hooked up super easy after that.

Are you using encryption for your wireless network? You really should, if you're not doing that. Anyway, I had some trouble getting mine to work w/ WEP encryption on my D-Link 524. I tried all possible combo of settings w/out doing a full manual setup, but I just couldn't get it to work w/ my simple, existing 64-bit WEP setup -- and seems like lots of people on the net had trouble w/ WEP setup and eventually tried something else. I ended up trying WPA-PSK encryption instead and went full manual on the setup (w/ manual IPs, subnet mask, etc), and that worked on first try -- not sure if WPA + auto setup for the rest would work equally well. So if you're using WEP, you might want to try switching to WPA instead, assuming your other wireless computers/devices can handle WPA.

BUT before you try anything else, you should make sure it at least works fine w/ encryption turned off. You don't want to go through lots of trouble trying different things if there's something more fundamentally wrong between your router and the PS3. You might also want to update your PS3 to the latest software before trying to get an encrypted setup to work again. That's what I did.

Let us know how it goes -- I'm sure there will be other PS3 owners who might become interested.

Hope that helps...

Aug 10, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Says need to update encryrtion key

Hi there,

It sounds like you changed the password for your router's WEP or WPA security key. You need to go into the Network Settings on your PS3 and set up a new internet connection. Once you do that it will ask you for your new WPA or WEP security key.
Hope this helps.

Jan 05, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Error 80023017 can not go online

Greetings Dave Dua.

Check your wireless internet settings. More likely than not, this is whats keeping you from going online. Make sure you access point for your router is strong enough to reach the TV. Also make sure if you have a WEP or WPA for your router, that you correctly input it into the ps3 Wireless setup.
Thank you for using FixYa! =)

Nov 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I'm trying to find my wep key or port number, I'm trying to connect my PS3 to the internet.

When you purchased the router, you should have run the "Wireless Networking Setup Wizard" to configure the router, to set an SSID, to set an encryption-level (use 'WPA' not 'WEP'), and to set a password (WPA-key or WEP-key or pass-phrase).

Use those values that you used when you configured your router to configure your PS3.

Sep 12, 2010 | D-Link DIR-615 Wireless Router

2 Answers

Cant get online through sky broadband

Wii Error Code 51331 means there is a problem with wireless security.
Make sure your router’s WEP/WPA (one or the other not both)key matches the WEP/WPA Key you entered in the Wii.
If you double checked the WEP/WPA key with the router and the Wii and they match, but you still receive the Wii Error Code 51331, then MAC filtering may be enabled in the router. You will have to add your Wii’s MAC address to the router’s allowed list. You can do this by logging into your router and going to the “access control, access list, or network filter” settings.
If you still have trouble with Wii Error Code 51331, try changing the wireless router’s channel to 1 or 11.

Jul 24, 2010 | Nintendo Wii Console

1 Answer

Wpa key not working for my ps3

check your wpa on your computer, try this:

step1:Go to the control panel!!!
step 2:Go to the control panel and double-click the "Wireless set-up wizard" (or something like that).

Step 3:Click "Add computers to the ******** network" and click on the manual button.
(You aren't printing it out either) Click the print button and it should come up with a file that contains your WEP/WPA key.
step 4: put the key into ps3

step 5:Your done!! i hope i helped let me know how it goes

Jan 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont let me play on line it keeps asking for a wpa or a wep key and i dont know what they are

The wep key is the password that you set on your router. You MUST have this password to go online.

Dec 13, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Im trying to set up my playstaion 3 to play online, it is asking me for a WEP key or a WPA-PSK/WPA2-PSK key and i haven't got one on my home hub.

If you are connecting through a standard ethernet cable you should not be getting this question. However, if you are trying to connect through wifi it is best to check your router/hub to make sure there is no preset factory wep or wpa key

I’m happy to assist further over the phone at

Dec 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Need WPA key for ps3 online


Please follow the steps on a computer connected to the router so as to check the network key:

1. Open the browser(Internet Explorer or Mozilla Firefox).
2. Access the router usually else try
3. Login to the router with the user Name as admin and password as password (unless you have changed it).
4. Click on Wireless Settings'(under Setup) from the left menu.
5. Check if 'WEP (Wired Equivalent Privacy)' or 'WPA-PSK (Wi-Fi Protected Access Pre-Shared Key)' is selected under 'Security Options'.
6. If WPA-PSK is selected, copy the code entered in the passphrase.
7. If WEP is selected, copy the code entered in the key that has been checked.
This is the code required for connecting the wireless computer to the routers' wireless network.

In some cases, for security reasons the passphrase might show as asterisks. In this case type a new password and click apply. You will then have to use the same password for all the wireless devices connecting to the network.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Jul 10, 2009 | NetGear WGR614 54Mbps Wireless Router...

3 Answers

PS3 Trouble due to WEP/WPA-PSK Key trouble

You can always press the reset button and wipe all settings out. You will have to re-enter passwords and encryption to protect your network.

Dec 01, 2008 | Belkin Wireless G Plus MIMO (F5D9230-4)...

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