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Fuser Error I have an HP Color LaserJet 2550 printer and every time I print a page I get a 'fuser error' notice. How can I solve this problem?

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I truly believe that you did not take the fuser out. It is not a simple process and is not readily accessible.
You most likely took out the toner cartridge, which works with the fuser.
The fuser is what "fuses" the toner to the paper so the documents print as expected. There are fuser kits that can be purchased, and they usually come with some decent instructions.


in case of new printer
A fuser problem is serious but if it is is a new printer, use the warranty now. Don't play with it as more than likely you can't recover and you *MAY VOID* the warranty in any attempts, so use the warranty. You should have returned it immediately once the problem cropped-up to be within the quicker satisfaction settlement period, you may now have to deal with a warranty center if not the vendor themselves for repair, but start the process. Plus, document this as well, cal,s letters, etc. to best serve yourself if any other problems arise.

To explain what the fuser is, one must explain what the fuser does.

A laser printer works by assembling the page in its memory, then transfers that "image" by scanning a drum. The drum then picks up a charge which will attract the toner. By varying the laser you can induce specific dots, creating an image on the drum. The drum is rotated through the toner, the charge then attracts the oppositely charged toner particles (the uncharged sections don't have anything) The drum, now dark with toner, is touched to the paper, which has an opposite charge, thus transfer all the toner over to the paper. Then the paper is sent THROUGH the fuser, which basically MELTS the toner onto the paper permanently.

If the fuser is too hot, that means the temp control unit for the printer fuser has FAILED, and that is NOT something you can fix by yourself. The labor will likely cost more than the printer unless it's under warranty.

You took out the toner cartridge, which is NOT the fuser. Toner cartridge is just the toner and the drum together in one unit. The fuser is where it warns "high temp! do not touch!"

Just buy another printer or use the backup printer. Again, this is NOT something you can fix by yourself.

Posted on Mar 17, 2008

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2f7e0aa.jpg



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hi fixya180,

It seems that the error code 541 (which indicates a problem with the heating unit thermistor in the machine), cannot be reset by the user for safety reasons, ref;
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This error requires service support from your local authorized dealer or original point of purchase. You say that you've verified the functionality of your fuser unit; then a authorized Savin printer technician will probably just have to reset the error code of your copier.

Hope you find this info helpful in solving the problem and thanks for using the FixYa service
Kind regards

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