Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Paper is not feeding through. Keeping getting message that "load paper". But when loaded paper is not being picked up. The meachine is only 2 years old. Olready the roller has been changed. Please advise how I can solve this problem my self. Thanks Al

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The paper’s weight may be expressed on a different basis than the paper used to rate the printer’s capabilities. For example, a 20-pound bond paper equates to 28 pounds cover and 42 pounds index papers in thickness. The differences among bases stem from the sizes of the large sheets from which the paper was cut. For example, Sharp says, bond paper’s weight is determined by 500 sheets of 17- x 22-inch stock (later sectioned into 8.5- x 11-inch reams), whereas index paper’s weight stems from 500 sheets of 25.5- x 30.5-inch paper.

Match the basis for the weight of the paper to the basis of the printer’s maximum paper weight rating. If the printer was rated on only one basis, such as cover or index, and your paper ****’s wrapper only lists the paper’s weight by another basis, such as bond,

Posted on Mar 17, 2008

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  1. Remove the rear cleanout from the printer.
  2. Gently remove any jammed paper or bits of paper.
  3. Close the HP Paper Feed Cleaning Kit software on the computer.
  4. Load plain paper in the printer paper tray.
  5. Press the Power button to turn the printer off.
  6. Press the Power button to turn the printer on.
  7. Try printing again. If the printer still does not pick up paper or if a paper jam occurs again, service the printer.


Other solutions customers found helpful » HP Paper Feed Cleaning Kit -- Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000 » HP Deskjet, Photosmart, and PSC All-in-Ones -- 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper » HP PSC 1600 and 2350 All-in-One Series Printers -- 'Paper jam: Press OK to continue' Message Displays on the All-in-One

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and i sense that you're familiar with the product too.
not feeding the paper right at random, tried a couple or more paper, diff types of paper, made sure paper is not crumpled.
worth trying, clean the visible part of the paper grabbing mech - look straight down at the paper loading area.
check warranty and go for it else - staight answer get a new one - internal paper feed mechanizm aint working as how it is designed.

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