Question about Symantec Norton AntiVirus 2002 8.0 for PC

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NEw Folder Virus

I have identified a problem in my PC wherein each Folder in drive has a EXE file with Folder Icon within the folder.

My Symantec Antivirus 10.1.4.400 is up to date and is not showing any clue

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  • chidurala Mar 21, 2008

    yah

  • ajay chitnis
    ajay chitnis May 11, 2010

    which file name ?

    what files are created or already exisiting ?

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  • 59 Answers

U know it correctly that it is a virus u have to instal another antivirus.
u can search all the files *.exe and sees that who shows as in folder icon delets them from the system and in future not to double click on this new folder.exe file
best of luck

Posted on Mar 29, 2008

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My computer was virus


1. Go to Start --> Control Panel --> Add/Remove Programs.
2. Scroll down to your Norton program
3. Click Change --> Remove All.
You will be asked to restart your PC. Do so.
4. Now go to Start --> My Computer --> Program Files. Right click on each Symantec folder and select Delete.
5. While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.
6. Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"
Now type in Norton and delete each Norton folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.
7. Repeat step 5 except type Symantec in the "Search" box.

Nov 16, 2010 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Internet explorer is not visible on desktop


Find a Missing Internet Explorer Icon in Windows XP
  • Step 1 Click the "Start" button. Click on "All Programs." Look for an icon called "Internet Explorer." Right-click the icon. Select "Copy" from the menu.
  • Step 2 Find a blank space on your Desktop and right-click on it. Select "Paste" from the menu. You should see a new icon called "Internet Explorer." Double-click it to make sure that it works.
  • Step 3 Open "My Computer" on your Desktop if you were unable to find the Internet Explorer icon in "All Programs." Double-click the "C:" drive. Double-click "Program Files." Open the folder named "Internet Explorer."
  • Step 4 Select the "iexplore.exe" icon and right-click on it. Choose "Create Shortcut" from the menu. Scroll down to the bottom of the window. Right-click the "Shortcut to iexplore.exe" icon. Click "Copy."
  • Step 5 Paste the icon to your Desktop. Open it to make sure it works.
  • Step 6 Click the "Start" button and select "Search" from the menu if you are unable to find the "iexplore.exe" icon in your Program Files folder. Search for "iexplore.exe." Locate the file. Right-click it to create a shortcut. Paste the shortcut to your Desktop.
  • Find a Missing Internet Explorer Icon in Windows Vista
  • Step 1 Click the "Start" button. Select "Run." In the "Run command" box, type "regedit.exe."
  • Step 2 Look for the key ""HKEY_CURRENT_USER." Click twice to open it.
  • Step 3 Navigate to "Software" and open it. Open "Microsoft," "Windows," "CurrentVersion," "Explorer," "HideDesktopIcons" and "NewStartPanel."
  • Step 4 Open the "{871C5380-42A0-1069-A2EA-08002B30309D}" key on the right side of the screen. Change the value to "0" to show the icon on your Desktop.
  • Jul 14, 2010 | Microsoft Internet Explorer 8

    1 Answer

    I cannot uninstall antivir on my computer how do i do it!


    Hi, you can remove Norton by following ways:
    First: you can try to use the Norton Removal Tool provided by Symentec: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716270339?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

    Second: If you want to remove it manually try the below steps:

    go to Start --> Control Panel --> Add/Remove Programs.

    Scroll down to your Norton program

    Click Change --> Remove All.

    You will be asked to restart your PC. Please restart the computer.

    After restart go to Start --> My Computer --> Program Files. Right click on each Symantec folder and select Delete.

    While you are in Program Files go to the Common Files folder at or near the top of the Program Files window. Delete every Symantec folder there. And, again, restart your PC.

    Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"

    Now type in Norton and delete each Norton folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.
    Go to Start --> Search --> All Files and Folders --> More Advanced Options. Check each option except for "Case sensitive"

    Now type in Symantec and delete each Symantec folder from the search results (Again, right click, choose "Delete"). One more time, restart your PC.

    Feb 25, 2010 | Norton AntiVirus 2004 (0003764823191)

    2 Answers

    I just reinstalled winfax pro 10, it is not in the all programs, but it is in the computer. I am running Windows XP Home edition 5.1.2600 SP3. what do i do?


    Go to the program files folder where WinFax is installed, either in Symantec\WinFax or WinFax. Find the file WTNSETUP.EXE.
    Run this and go through the setup. It should create the necessary shortcuts and program menu items for you once completed. http://www.getfaxing.com/winfax

    Dec 09, 2009 | Symantec WinFax Pro for PC

    2 Answers

    My subscription is expiring in 27 days. I've


    I would recommend losing norton. Norton is one of the most widely used anti-virus's today. They are easily hacked around and dont really pick up everything on your system. I would tell you to go with AVG. It is a free-ware anti-virus and you can also upgrade for a price. I have never had a problem with the free one. When I was the co-owner for a computer IT company, I would suggest AVG to everyone because it works the best that I have seen. Here is the link if you would like to read up more on AVG:
    http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

    Also if you are interested in switching I have come up with a step by step for you to remove norton from your system:

    1. Navigate to your "Control Panel" and click on the "Add or Remove Programs" icon.
    2. Scroll down to Norton Antivirus in the text list once the full list has populated.
    3. Highlight Norton Antivirus by clicking once on the text line. This should expand the listing and you will see a "Remove" button.
    4. Click on the "Remove" button and then on "OK" when the system asks if you are sure. Restart your computer, if prompted, after the process is complete.
    5. Navigate to your "Program Files" folder by clicking on "My Computer" and then the "C:" drive.
    6. Locate the Symantec folder. This may be under the main "Program Files" folder or under "Common Files." Right-click on the folder and select "Delete."
    7. Click the "Start" button on your desktop and select "Run" from the menu.
    8. Type "regedit" in the text box. Do not include the quotation marks.
    9. Create a backup of the registry files by clicking on "Files" and then "Export" from the text menu. Give the exported file a name that will identify it as a recent registry backup.
    10. Click on "Edit" from the text menu and then click on "Find."
    11. Type "Symantec" into the text box on the "Find" menu.
    12. Delete each instance of Symantec found in the registry by right-clicking on the line and choosing "Delete."
    13. Restart your computer. All traces of Norton Antivirus are now removed from your system.

    Sep 29, 2009 | Symantec Norton AntiVirus 2008: Windows

    1 Answer

    HI, HOW CAN I UNINSTALL OTHER ANTIVIRUS FROM MY PC. I CANT UNINSTALL ON THE ADD OR REMOVE... MY PC CANT WORK GOOD. WHAT SHOULD I DO?


    Just go to the location where the anti virus set up files and extracted files are present . Just delete the entire folder thats enough to remove it .

    Feb 23, 2009 | Symantec Internet & Communication Software

    1 Answer

    Virus


    Use sav32cli and scan your pc in command prompt.

    http://www.sophos.com/support/disinfection/pedis.html

    1. Download an emergency copy of SAV32CLI. On an uninfected Windows computer, run this file to extract the contents into a SAV32CLI folder on a medium that can be write-protected. Copy the SAV32CLI folder produced onto a medium that can be write-protected. Add any relevant IDEs to this folder and write-protect the disk (on a CD/R or CD/RW close the session).
    2. Restart the computer in Safe Mode with command prompt.
    3. At the infected computer, place the CD in the CD drive (D: in this example). At the command prompt type
      D:
      to access the CD drive. Type:
      CD SAV32CLI
      Then type:
      SAV32CLI -DI -P=C:\LOGFILE.TXT
      to disinfect the virus.
      All other files must be deleted. Some of these were dropped by the virus and need not be restored. Others should be recovered from backups.
      SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
      This command writes a report to the root of the C: drive. This report can be used to check which deleted files should be restored from backups.
      In Windows 2000/XP/2003/Vista, when disinfection and deletion have finished, restart the computer in Windows.
      Install or reinstall Sophos Anti-Virus then run an 'All files' scan to check that the virus has gone.
    4. Before leaving Safe Mode, check any registry entries mentioned in the virus analysis recovery instructions, and edit them if necessary. If problems persist, contact support.

    Dec 24, 2008 | Symantec Norton AntiVirus 2008: Windows

    1 Answer

    Virus


    its a boot sector virus pls use effective antivirus if your present antivirus does not work the install new another antivirus

    Sep 30, 2007 | Symantec Norton AntiVirus 2004 - (Open...

    1 Answer

    How to create "Message Stores" in Winfax Pro 10


    To create the message store folder: 1. Close WinFax and the WinFax Controller. 2. If you are running Windows NT, 2000, or XP, stop the WinFax service. If you don't know how to do this, read the document How to start or stop a service in Windows. 3. Using Windows Explorer, locate and then double-click the Symantec WinFax Pro folder. 4. Click File. 5. Point to New, and then click Folder. 6. Give the new folder a name (My Faxes, for example) and press Enter. 7. Close Windows Explorer.

    Jul 31, 2007 | Symantec WinFax Pro for PC

    3 Answers

    Winfax pro problem


    This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.

    Feb 22, 2006 | Symantec WinFax Pro for PC

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