Question about Lexmark X5470 All-In-One InkJet Printer
I am having the sample problem as someone else on this site with my scanner. The display is reading CANNOT RETRIEVE APPLICATION LIST. I tried everything and referred to the index for help as well as the manual. The person with this problem before said she was trying to set up from the printer when she should have been setting up with the desktop, but I've tried it with both. What am I doing wrong? Please help me as soon as you can my mom died on friday and I am desperately trying to scan photos of us together for a collage.
I have the lexmark X4550 Wireless Printer, this does the same thing cannot retreive application list when trying to scan from printer to computer via wireless. I have three PCs all Dell laptops and run Vista 64 bit business.
It does work if you after installing printer and setting up your network connection, but only once and I do it Like this: Once setup and computer and printer are booted, on pc go to internet explorer type in IP address for printer > configuration > scan to hosts > select delete all hosts > re-start pc and printer > once pc booted, boot printer > go to start on pc > all programs > Lexmark solution centre > advanced > change name of pc > press entre > and exit. Now go to Printer and select scan then select > new name on printer screen > press ok > scan to computer > start > and scans to pc. This makes it work however only once as will be seen when you try to scan again.
Now go to eventviewer on pc and see results, it will be seen an error occurs with the print spooler and the error says, cannot connect to an existing connection file is corrupt or missing.
Log Name: System
Date: 17/03/2008 10:14:07
Event ID: 4
Task Category: None
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18PrintersConnections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
I hope by shareing this info a solution will be found
This is not so much a solution, but I have a lexmark 5400 printer -and I am also having problems with "alignment." I just replaced the cartridges an now I am getting an error message saying: "Alignment problem, remove tape from cartridges, check paper and then press the check-mark button." There does not appear to be anything wrong with the cartridges (there shouldn't be - they're new), but the cartridges will not center when the cover is lifted. So I can no longer print anything, and I can't check the cartridges - help!
Any information anyone can provide would be greatly appreciated. I'd hate to replace the printer, it's still in very good shape.
Posted on Jan 01, 2010
My paper is not feeding through the printer properly it is pulling to one side
Posted on Jan 12, 2009
I had the same problem on my Lexmark 5400 All-in-1. By using the Camera and Scanner Wizard instead, I was able to scan.
Posted on Apr 15, 2009
You can try calling Lexmark at: 1-800-LEXMARK. The Technical Support person I spoke to was helpful.
Posted on May 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
ok...try a test page first, with printer off the computer completely
and..check for newest printer drivers here
or send me an email, and I can make a shared service call today(Sunday)
Posted on Mar 16, 2008
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