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Service installation section in this INF is invalid

I bought a H10 20gb iriver second hand and it can switch on but the scroll option won't work. Also my computer said an error occured during the installation of the device. A service installation section in this INF is invalid. How can I fix this??

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  • 4 more comments 
  • gthang4126 May 02, 2008

    on my mp3 player when i try to install it , it says my inf is invalid

  • Henkdeman May 06, 2008

    My Creative Zen MicroPhoto also doesn't work, as the same problem occurs.

  • Anonymous Jul 03, 2008

    My creative Zen isn't recognized by windows any longer, has the same error message, please help!

  • karthikv Sep 06, 2008

    usb not detected my mp3 sansa player


  • Anonymous Oct 14, 2008

    say;s the inf service is invalid and is not installed

  • adipurn Jan 28, 2009

    I have same problem in installing the nokia as a modem hardware :
    a service instalation section in this INF is invalid


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If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"

I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup.

Posted on Jul 06, 2008

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The wpdmtp.inf file might be damaged. It will say the the INF is invalid, go to http://www.infdump.com/ and download a new one and replace the damaged file located in C:\Windows\inf. Relaunch installation, the device is gonna be recognized as a disk. Go to device manager and update the driver. Youre done.

Posted on Feb 14, 2010

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  • 30 Answers

I had the exact same problem with my mp3 player and all I had to do was install windows media player 11 (wmp11) and it worked just fine after that.

Posted on Jun 20, 2011

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1 Answer

A service section installation INF is invalid.


Just to be clear, no special drives are necessary. MSC mode will work out of the box with just about any OS. MTP mode will work as long as you have WMP 10 or 11 installedFirstly, lets explain MSC mode and MTP mode a bit.

MSC stands for Mass Storage Class. When your player is in this mode, the computer will see it the same way it would see a flash drive, as a removable disk. It will assign it the first available drive letter, as well as one for the memory card (if applicable). This is probably the more popular of the 2 modes, and is a more "open source" type of standard. Most comptuers detect the player in this mode without a problem.

MTP stands for Media Transfer Protocol. It is a Microsoft standard and is Microsofts solution to connecting digital players and cameras to a window based platform. MTP mode must be used in order to transfer ANY Digital Rights Managment (DRM) protected content. Services like Rhapsody and Napster will only function in this MTP mode.

SanDisk has provided both of these modes at the users options on MOST of the entire Sansa Line mp3 players. The c200, and The View, do not have these 2 options in every version of firmware. Instead those players use an "Auto Detect" function that is suppose to Automaticly use MTP mode. If MTP mode does not work for any reason, it should default to MSC mode.




Switching between MSC and MTP modes


  • Turn the Sansa on, if it is not already
  • Navigate to the main menu of the player; this is the same menu that gives us options such as Play, Record, Info, etc...
  • Navigate to "Settings" on the main menu of the player.
  • After navigating to "Settings", we should see an option that states "USB" or "USB MODE"
  • From here we can select MSC or MTP modes (could vary based on player model)
  • Highlight the desired mode and select it, at this point it will roll back to the 'Settings' menu
  • Connect the player to the computer and verify it is connecting in the desired mode.
It should be noted, when a device is in MSC mode, it will appear as a "Removable disk". When connected in MTP mode, it will show up as an "Audio Device"
You can also try to reinstall Windows Media Player 10 or 11. Next W*ndows has a update to fix if all else fails try this. http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en

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I don't know what to tell you, but since nobody else is helping. Make sure that you've got the mp3 player plugged into a usb port.

Oh, and hopefully you're running XP or Vista. Sandisk requires it.

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6 Answers

"a service installation section in this INF is invalid"


If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"

I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup.

Oct 15, 2007 | RCA OPAL M4001 MP3 Player

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Possible hardrive issue with player


Uninstall and reinstall all software
Do a firmware upgrade

Jun 15, 2007 | iRiver H10 MP3 Player

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