Question about Xerox DocuColor 12 Printer

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Black colour prints faded

I am trying to print a page which has a lot of black on it in large blocks.
It comes out faded when I print on 300gsm but when i print on160gsm it is fine.

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Have you adjusted the settings on the machine and in the driver to heavy stock? That will make a difference in the transfer of the image adn the fusing.
Telling the machine you are printing onto heavier stock makes a differenec. if this is a print job, it will have to be changed on the machine and in the print driver. The machine will ask you to confirm the paper settings when you add paper.
You have to select the paper type in the driver.

Posted on Mar 17, 2008

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Also - if you replace the black toner cartridge, or reinstall your printer and drivers like some people will tell you - still no results.

The problem is in the black toner cartridge PATH inside the printer. Something has jammed it up a bit. Try taking out the black cartridge and blowing firmly into the small hole at the bottom of the spout that looks to have a sponge inside. Use a straw and make sure your air blown is dry. Then lightly tap the cartridge a few times. Then use the straw and once again blow very firmly inside the receiving path (inside the printer) for the spout on the cartridge. Make sure you are blowing into the spout path at the bottom - not the gear drive path in the middle - as that will not do any good.

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Loki

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