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OGM autodeletion digitor F-8013

Very often our digitor F-8013 will delete the outgoing message of its' own accord, either whilst it is switched off or overnight whilst the unit is still on. This results in patients calling in and receiving the standard message. I have a 9volt battery in the back as a back up power supply. Also sometimes the unit displays Cr, and I cannot find this in the instruction manuel. Do you have any ideas as to what the problem may be?

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  • evay Mar 24, 2008

    Also - now have found ans machine still on but no messages when messages were left!

  • evay Mar 24, 2008

    This is the 2nd machine we have had - where do I find such a service professional? How much will they charge? Could the problem be related to the phone line?


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Well..seems to me that your digital device is hiccupping radically, and that you may need to have the internal memory flashed by a qualified service professional

Posted on Mar 24, 2008

  • Patrick Michaels
    Patrick Michaels Mar 25, 2008

    well..depends on where you bought it, what part of world you call home, and whether it's still under warranty..please indicate those answers.

    and thankya for using fixya


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Check the putput wirings to speakers. If any of them has short circuit, the set will go to protection mode. You can understand it well, as it did worked fine at the repair shope. The set has no fault at all, but the wirings, connects to it have.
Just power ON the set at your home, without connection any output or input to it. See, it will not show any protection mode display. Switch it OFF. Connect the output to speakers, one at a time, and switch ON the set. Just do it for all other speakers. This way, you can find out, which speaker line causes the set to go to protection mode. Fine out the reason.
Never connect any input to the system, until works fine with out showing any protection display.
I helped you somewhat fine, I assumes.

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