Question about HP ScanJet 2400 Flatbed Scanner

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The scanner output problem

When I scan the output is in total yellow in colour weather i choose the black & white or colour, and the error msg was reset....now it is not scanning at all,the error msg is "the scanner failed because a scanner hardware error..feedrer maybe jam.Please correct the error and scan again. What could be the problem?

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  • Anonymous Mar 13, 2014

    scan failed after scanning, as it is trying to save scan

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  • 61 Answers

Replace scanner ccd or replace scanner cable

Posted on Jun 28, 2008

  • sachin gaiki Jun 29, 2008

    your scanner cable is faulty, please replace scanner cable

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