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Ricoh camera malfunction

When I go to turn on my caplio r7, the lens won't open out. It makes a whirring sound & then turns itself off. It's never been dropped or handled roughly & is less than 12 months old. I have tried it with 2 fully charged batteries with the same result from each.

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The problem eventually fixed itself somehow.

Posted on Mar 17, 2008

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Hi, someone drop my Ricoh R7 camera in the floor and since then the lens can not be withdrawn. It make some noise but isn't moving and doesn't switch on.


Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

May 30, 2011 | Ricoh Caplio R7 Digital Camera

1 Answer

When i turn the camera on the lens wont come all the way out and the screen does not come on


Possible error in the processor on the main board within the camera. remove the battery, memory card and tap to see if there is any dirt or sand within the camera. Now reset the battery and switch on as you tap the camera with the lens hood on your palm. if this wont reset the camera needs to be opened up to check within for failure of circuit or a possible mechanical jamming of the lens drive.

Mar 26, 2011 | Ricoh Caplio R7 Digital Camera

1 Answer

Caplio R7 Lens having black spots


Sounds like the spots are on your sensor. If on the lens, it would be too out of focus to matter.

Jun 09, 2010 | Ricoh Caplio R7 Digital Camera

1 Answer

Ricoh Caplio R7 focusing problem


Go into the menu and find "reset"...follow the on-screen instructions.

Feb 24, 2010 | Ricoh Caplio R7 Digital Camera

1 Answer

My Ricoh R7, the shutter is jammed and wont close or open, its stuck half way. I live near Glasgow. Know where I can get a repair done?


If you are sure that your battery if fully charged but still does not do any good, then do this little trick:

1. Hold the camera on your right hand with the lens facing the ground.

2. As you press the power on button, tap or hit the camera's base to your left palm. Do this several times.

Chances are, there could be a sand or granule of dust that got stuck on the sides of the lens, preventing it to retract properly.

Hope this helps.

Nov 03, 2009 | Ricoh Caplio R7 Digital Camera

1 Answer

Caplio R7 error 30-01-23


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jun 13, 2009 | Ricoh Caplio GX Digital Camera

1 Answer

Ricoh R7 Lens Jammed


you would love to see what was the truth as link following,

http://xiaolaba.wordpress.com/2009/04/25/camera-ricoh-caplio-r7-a-real-****-lens-error-00-00-00-30-02-23/

it was a **** design by RICOH, sent your message of compliant to them. you may get free service.

Jan 25, 2009 | Ricoh Caplio R7 Digital Camera

8 Answers

Camera lens won't close says error 00000


This is a known problem, they wont easily admit it but we had 2 R6's and an R7 with the exact same issue. If you look on ricoh site they had a firmware patch for the R6 to try and fix this issue but it dis not work.

Lady at ricoh UK admitted there is a design fault with the Ricoh R6 and R7 and she sent me an R8 which has a whole new redesigned mechanism.

Dont let them sell you useless kit, get a replacement free of charge or complain.

Jun 20, 2008 | Ricoh Caplio R7 Digital Camera

1 Answer

Ricoh caplio r5 digital camera


Yjis is a lens mechanism failure May be dust getting in or a bump[I appreciate you are not aware of doing so] Try and see if the vacuum nozzle will suck out any grit thar may have got in. Failing that there us nothing more for you to do Except throw your self onto the mercy of of the customer support line at Ricoh

Aug 02, 2007 | Ricoh Caplio R5 Digital Camera

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