Just hooked up machine. Placed queen size comforter and pillow cases inside and selected normal wash, high spin. For at least 20 minutes the display showed 10 mins remaining and finally, after waiting another 20 mins we opened the door to find it was still dripping wet. Is this a malfunction? Not sure if the comforter was too thick?
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Check your exit hose spigot, it may be clogged. This is if your filter is all clean (refer manual). There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it (4 to 6 inches maximum). Snaking out your standpipe would be good too. As long as your dry laundry weighs within the machine's capacity, it shd be fine.
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