Just hooked up machine. Placed queen size comforter and pillow cases inside and selected normal wash, high spin. For at least 20 minutes the display showed 10 mins remaining and finally, after waiting another 20 mins we opened the door to find it was still dripping wet. Is this a malfunction? Not sure if the comforter was too thick?
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Re: Samsung DC68-02346B Silver Care
Check your exit hose spigot, it may be clogged. This is if your filter is all clean (refer manual). There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it (4 to 6 inches maximum). Snaking out your standpipe would be good too. As long as your dry laundry weighs within the machine's capacity, it shd be fine.
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Some times the clothing will be piled up mostly at one side of the drum after the completion of the washing/draining cycle. This is normal. When the drum starts spinning/rotating to dry the clothing it is unbalanced and the drum will then not reach high speed due its banging against the outer casing which will also cause the jurking movement. Rearrange the clothing inside the drum by spreading it evenly around the agitator. If this does not solve the problem the machine might be seriously overloaded ( too much clothing). Take some clothing out and see if its is better. If it still persist then open up the front panel by unscrewing the three screws at the bottom of the panel and lifting the panel up and out. Please disconnect the electrical power supply first. Look inside the machine for the van belt between the electric motor and the big pulley underneath the drum. Check the condition of this belt as it might need to be replaced. ( badly worn over all, inner rubber area cracked badly, rough sides ect). TAKE NOTE: Replace with genuine Speed Queen part as a normal vehicle v-belt will not work. Pressing against the belt will be a small pulley attached to a swing arm under tension of a spring. Slight shortening of the spring might help but only as last resort.
Sheets Or Comforters? This Normally Occurs With An Overload Such As Pillows And Comforters Due To The Large Circumference. Which Simply Means That Anything That Has A Large Area Will Make The Water Come Over The Top Because When The Machine Is Running The Spin Cycle The Large Area Of Fabric Covers The Side Of The Machine. Actually Causing Water To Spin Off The Top Of The Fabric And Over The Sides Of The Washing Machine Bucket Thus Ending Up On The Floor Below.