This sounds like a driver issue, probably the network driver since it doesn't work in Safe mode with networking (assuming that the internet is connected there). Try 'last known good configuration'. If that doesn't work, boot into safe mode and try to restore to a previous date.
You can update your operating system to solve this problem, your all old document will safe.
#2 "safe mode with networking" will only work if you were attached to a local network and configured to boot from it. This is not the normal configuration for most users. The network they are referring to is NOT the internet.
You should try #1 and after it is booted try a restart [Start], [Shut down], then use the pull-down to select Restart. If once it
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