The belt on our DC07 isn't turning, though the motor seems to be running fine. The tension on the belt seems fine. We have two long haired dogs which is why we bought this model and mostly it works fine as long as we clean the dog hair off the brush regularly.
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Re: belt not turning
It could well be the dog hair. You'll need to remove the roller brush and completely clean it off with the hair which sounds like it has wrapped itself around the brush and the brush end washers. Check that the entire roller brush is completely clear and if any dirt is found at the sides, remove it.
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I'm sorry to hear you're having difficulties with your DC07. It's probably best if you get in touch with us directly so we can determine which model of DC07 you have, and run through some troubleshooting over the phone with you. You can call our Helpline free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Assume that the belt is broken to the power brush /head. Did you happen to smell burning rubber or see small pieces of black rubber? Look in your manual for replacing power head/brushes belt! With the unit off , try turning the brushes by hand and clean them off of debris, etc., as well while there. See if you feel some tension or hear the motor moving inside, indication that the belt is still attrached and if it doesn't seem to have any resistance and you see small pieces of rubber and /or, the band/belt may have just broke from normal usage. WalMart sells most types or your local vacuum repair facility.. check the Yellow pages and let your fingers do the walking.. Good luck
this is a simple job for the mechanically savy person like you...Unplug the vacuum, use your hand to turn the brush, and watch the belt turn as well. Check the belt tension. Your problem would probably be clogged brush, belt-tension/misaligned brush or ultimately bad motor. If you can't handle it, get help from a friend or try appliance repair shop.
Hi the dyson is a bit strange with this the dyson engineers use a hook to put under the belt and pull it out to allow the brush to be removed I used a metal coat hanger to make the hook after seeing the dyson engineer when ours was under warranty if you make the hook with the wire doubled up it works fine for me hope this is of help Fred
At the point where the shroud is around the drive belt of the motor there is a screw that has to be remeoved. It is accessible through a hole in the housing that is inset about 3 1/2 inches. Once this is removed along with the 2 screws at the base of the clutch housing, the shroud can be removed. Interestingly enough, though, I cannot figure out how to replace the brush belt even though I feel the clutch is the broken piece. Anyway, a new clutch with belts runs about 35-60 USD.
you may have a broken belt. Bad news regarding all Dyson's. You can't replace just the belt your self. You have to purchase a new belt assembly which includes the gears. And it wont be cheap. I would call it a design flaw but i am sure that dyson calls it a profit scheme.