I have a seagate free agent pro 500 Gb.
I have used it for the last 2 years and all was well. In the last week or so I have lost ot, it won't appear on my desktop anymore.
I have a Mac PowerBook G4.
I have had all the help a Mac expert can give me, we now came to the conclusion it must be the external Hard Drive.
We have had a number of power cuts, I had to pull the plug on the computer on varous occasions which is not good, but that is somtimes the last resort.
You need to test it by connecting it to another computer. This is the cheapest, easiest way to test if it's working.
If it does not detect on another computer then you can get it replaced by seagate. All freeagent series of drives have a 5 year warranty on them, so your drive will still be under warranty.
However, bear in mind warranty will replace the drive but does not include recovering your data. If your data on the drive is important you will need to speak to either your mac specialist or a company specialising in data recovery who can assist you.
If however the drive works in another computer, then you have confirmation that it's only something on your computer that is giving the problem. You can try connecting to a different usb port if you have not already tried that.
Testimonial: "Thanks for your help. I've tried another computer and it wont show up. What I did not know is that the seagate HD has a 5 year guarantee. Thanks!"
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