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Computer Hardware Sir, I purchased a compaq computer and at the back panel of the computer when i touch it i feel a soft shock of current thought when i try to detect it with a tester the light does not glow, is this a major fault shall i take it to service station to get fixed, is it going to damage my computer fully, i am confused about it please instruct me, your support will highly be appreciated

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Is this a laptop? If you unplug the ac adaptor do you still get the shock? It will only help you narrow down the problem as far as if it's the dc power jack or other. You should NEVER be getting a shock from your pc. It indicates a short or ground problem. If this is still in warranty I would have Compaq fix it. If not I would definitely get it checked out before it gets worse.

Posted on Mar 17, 2008

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When you touched the back panel are your feet set onto the floor barefoot? don't try that anyway. but if you're wearing a sort of insulation then most cases the slight current is normal to a PC. See your power cable if you're using a 3pole plug with the one in the middle as your ground. That middle terminal for ground is suppose to earth ground, if that is effectively connected then you should not have that "shock". Therefore check your grounding if it is properly connected.

Posted on Mar 17, 2008

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