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Windowxp home edition dell inspiron1501

Sir, i have dell inspiron1501 with windowxp home edition bought in 2006.had problem with easy cd creator dell edition causing blue screenappearance one day and I removed the software.computer was workingok.Now i find some of the menus like Hep&support,Search,systemrestore when i click only blank screen appears.Regular programmes runok.Can I get help.thanks

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  • Patrick Michaels
    Patrick Michaels May 11, 2010

    sounds like a re install of operating system is in order

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  • Master
  • 2,351 Answers

& a virus scan wouldn't hurt!

Posted on Mar 17, 2008

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When your operating system begians fail all kinds of weird things can happen. Blue screens come from software & hadware. (shame you did not write down the message shown while in the blue screen)
First run a full system scan for a virus. Once complete. Put your Win XP CD in your CDROM. Restart your notebook. If your notebook does not start up the CDROM restart the notebook again & press F5 key every 2 seconds. This will bring up windows boot menue. Using your keyboard's up & down arror keys move to the CDROM & press enter. The Win XP CD will startup. Read the on screen instructions, you want to re-install windows only! Doing a re-install only over writes windows repairing it's self. Most of your personal data will not be erased.
Once complete, go to Dell's web site & install any drivers that are newer than the drivers shown on your Dell CD.
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INS_PNT_1501&os=WW1&osl=en&catid=&impid=

Re-start the notebook. Than run windows update. (which may take some time to complete & include a few restarts).
Everything should go back to normal.

Good Luck & kind Regards

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