Question about HP PSC 2355 All-In-One InkJet Printer

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Printer error message

I replaced the color cartridge with a HP95 replacement and when I put the lid back down I got the error message "Remove and check color cartridge." I did but nothing seemed wrong. I put the original back in and got the same message. A third cartridge did the same thing. I wiped the contacts with a Q-tip and got the same message. Anybody have this problem before?

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  • 188 Answers

Hi,

Please use the same number cartridges that you have received with the printer else you will have to chage the zone of the printer and this could damage the print heads.

So, please be carefull, I am a technician form HP All-in-One printer.

Click on the web link given below and perform the steps carefully to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00257066&cc=us&lc=en&dlc=en&product=422000

Have a great day!

Posted on Mar 21, 2008

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I have the Dell AIO 926 and i have an Error Message. Error 1203 Consult User's Guide I cannot print, what do i do?


error 1203's error name is print head short which indicates a short circuit in the print head has occurred. solution to this problem is to disconnect and then reconnect the printer power cable. Reinstall the ink cartridges.For more information, see Replacing Ink Cartridges.
Replacing Ink Cartridges
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  • Lift the printer unit, and then position the scanner support between the tabs to hold it open.


    sayurisan20_4.jpg

  • The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
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    Remove the old ink cartridges.


    sayurisan20_6.jpg


  • Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly.

  • If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
    NOTE: The following illustration shows a black cartridge and a color cartridge (used for normal printing). For photo printing, use a photo cartridge and a color cartridge.
    sayurisan20_7.jpg







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    sayurisan20_8.jpg

    Snap each lid closed.

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    I've received the error message: "Printer


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    Incorrect cartridge error message when I replaced the cartridges with two new original HP cartridges. HP95 & HP96. The printer will not print. I have turned off and on the printer. I have rebooted...


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    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

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    Cartridge error 50c


    Hi there Error 50c
    Please try this.

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

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    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
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    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

    Dec 22, 2009 | Dell A940 All-In-One InkJet Printer

    1 Answer

    Dell A940 prints black but doesn't print in color. I installed a new color cartrige and the 50c error went away, but still doesn't print in color...


    Hi there Error 50c
    This is for yours.
    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
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    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

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    1 Answer

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    Hi there Error 50c

    Dell gets this lots so have a try.

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks

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    2 Answers

    HP PSC 2355


    I replaced the color cartridge with a HP95 replacement and when I put the lid back down I got the error message "Remove and check color cartridge." I did but nothing seemed wrong. I put the original back in and got the same message. A third cartridge did the same thing. I wiped the contacts with a Q-tip and got the same message. Anybody have this problem before?

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    3 Answers

    Error code 1203


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