Question about Brother MFC-3240C All-In-One InkJet Printer

3 Answers

Brother 3240 printer problem

The printer says "See maintenance and routine check " chapter in user's manual.!!

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  • Anonymous May 24, 2008

    See trouble shooting and routine maintenance chapter. unable to clean.

  • jalbert Nov 07, 2008

    I insert my magenta ink cartridge. My 3240C asks me if I have inserted a cartridge. I press #1 for yes. It has been giving me an error message that says "replace cartridge" even after I do so. I have checked to make sure that the new cartridge is seeded properly. It is. I have replaced dozens of cartridges before without a problem. I even returned the cartridge and got a new one thinking that it might be faulty. I really need my printer. Can you help me?

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I am having the same problem. I have had two brother 3240C machines. It seems like you have to replace them about every 2 years. Might try another machine this time. What happened to the good old days when things worked forever?

Posted on Oct 01, 2008

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I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
TG/Ks

Posted on Apr 20, 2008

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You might find that users manual through this link

Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
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3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
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http://welcome.solutions.brother.com/BSC/public/as/as_ot/en/model_top/colormfc/dcp165c_all.html?reg=as&c=as_ot&lang=en&prod=dcp165c_all

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I have the same error message “Check the Troubleshooting and Routine Maintenance Chapter in User's Guide" I called customer service for "BROTHER 1-800-284-4329 USA; 1-877-BROTHER for CANADA. The Tech’s and I performed a series of diagnostic test, via the phone but were unable to solve the problem... Brother seem to believe that I have a defected printer head, Brother referred me to a local authorize service agent for Brother. I do have my User's Guide and there is no additional information that I was able to use to resolve this problem. HOW EVER, I am able to get the machine to print by opening the cover and close it as if I had installed ink, or removed a paper jam “SIMPLY OPEN AND CLOSE THE COVER”. I also vacuumed and blew the insides and the outside buttons of the machine with forced air from my vacuum, after all that I still have the same problem. My solution...buy a new machine mine is 32 months old and I probably have ran 15k or more print, fax, and copy jobs.
Some times we need to know when to move on, TIME IS MONEY AND TIME WASTED IS UN-REFUNDABLE.
GOOD LUCK
TG/Ks

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