Question about Pinnacle Dazzle Video Creator Platinum (230100037) Video Capture

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Audio/video synchronization problem

When I record VHS video tapes onto my computer, the audio lags behind the video by several seconds. I can't find anything in the troubleshooting or help menus to help correct this.

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  • Anonymous Nov 26, 2008

    I also have a problem with sound synchronization but the gap is only sufficient to be noticeable & annoying. The only thing that I can think of is to correct it by editing the digitized capture on,say, Adobe Premiere Pro, and move the entire sound track that little bit. However, I think that in practice the result would be poor unless there were something to clearly synchronize the sound track with the video track eg a Clapper Board.

  • bobbie7 Feb 05, 2009

    I am having problems capturing my 8mm videos onto my computer. I purchased the Dazzle Video Creator and it is useless. the audio is out of sync with the video and it keeps coming up with the error "a valid input signal has not been detected". It's also droping frames galore. I'm so fed up I want my money back.

  • Anonymous Apr 25, 2009

    i dont understand why but i dont get video through the preview screen. The strange thing is that i get sound (audio)

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I have always had this problem with Pinnacle V9.4. I had to purchase an update from them that allows one to lock the sound and/or vision. It then becomes V9.4.3.70
I usually lock the vision and move the sound track left (because it is late) by the required amount. It seems to vary between about 0.1 & 0.5 secs.
However, there is anothr way! I also have an audio program on my PC called MAGIX. If I set that to capture audio as I do my VHS tape (or any other analogue video input), I get the sound track there to edit (stretch and otherwise condition). I can then import this to the second audio time-line in Pinnacle. I can suppress the original sound and drag this new sound track until it syncs.
Beware that the Pinnacle time-line ruler is not accurate to the milli-second.
Does that help?
BG 17Aug09

Posted on Aug 17, 2009

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All you need to solve this problem, is a capture card with combined video & audio inputs.
in XP go to control panel- multimedia and set the audio capture card as default.
do not use your pc sound board as audio rec device!!
if your capture device has no audio input,
buy a new device!
enjoy

Posted on May 30, 2009

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I have tried several versions of Pinnacle products over the years, and have had serious problems with ALL of them. Constant crashes, re-boots, glitches, dropped frames, etc. Sound lagging behind the picture is one of many problems, and can be avoided only be capturing short clips and editing them together. A real pain. i finally gave up on Pinnacle and bought Sony Vegas Movie Studio Platinum. It has a longer learing curve than Pinnacle, but in the long run it has more features and is very stable. Sony Vegas also works with Vista. Pinnacle 10 does NOT, depsite what Pinnacle and the salespeople tell you.

Posted on May 25, 2008

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