Question about Venta - Airwasher LW14 Humidifier

2 Answers

Drum does not turn

My Venta humidifier is having a problem. The drum does not turn and consequently the humidity stays the same in my room. The fan unit still works. When I remove the lid and turn the drum manually, it works. But when I replace the lid and turn on the unit, the drum does NOT turn. After several days of seeing the humidity in my room stay unchanged despite the Venta unit running, I did some tests to see where the problem was. I concluded the drum was not turning because I marked the drum and ran the unit for awhile. When I opened up the lid to observe the drum, it was still showing the same mark (it had not turned at all).

Can you please tell me how to fix this problem?

Thank you.

Posted by on

  • 2 more comments 
  • jrnwitmer Oct 16, 2008

    Motor runs, fan turns, but drums do not turn. Have tried to clean [gently] the little fingers that engage the drums and turn them, but without success. I've suggested spraying the fingers with WD40, but my wife vetoed the idea, saying that only the Venta water treatment should be used.

  • Anonymous Nov 01, 2008

    Same problem. I have used the water treatment since buying it two years ago. Drum does not turn. Seems like some units may be defective.

  • dittbren Nov 01, 2008

    I have the same problem. Used the water treatment as directed since buying it two years ago. Fan works, drum doesn't turn.

  • Anonymous Mar 14, 2014

    When I turn on the venta the motor will not run and the fan does not turn and the red light on the top of the machine is on. I just had the unit cleaned by venta and returned to me by FED EX.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The rubber coupling is slipping. You may have a problem with the gear case; you can get a new one by calling Venta at (888) 333 8218. But it's possible that the rubber coupling is simply not seated properly. Snap the gear box out and make sure the socket is clean. When you put it back make sure that the coupling post is fully inserted in the drive socket. Hope this works for you ... Venta will supply new parts promptly if you decide you need them.

Posted on Dec 26, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

I was having the same problem and all it was was a gaer box. There is a web site that has parts and an online tech support for Venta humidifiers

Posted on Aug 23, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Venta Sonic VS205 Humidifier turns and has the green light, makes a buzzing sound, but no mist is coming out.

If you see mist in unit and not coming out fan motor in base of unit bad. Four screws in base and fan unplugs

Aug 20, 2011 | Venta Airwasher VS 207 3.7 Gallon...

2 Answers

How do you fill the venta humidifier I don't have

Fill Water Tank.

Turn off humidifier and unplug the power cord from A/C outlet. Remove tank from

base. Turn upside down and unscrew filling cap. Fill tank with clean, cool, distilled,

filtered, or tap water. Do not attempt to fill unit through Vapor Nozzle. Water temperature

should NEVER be too hot or too cold. Extreme temperatures can damage the

unit. Tighten filling cap firmly. Return tank to base and let it sit for a few minutes. For

first time use or when replacing the demineralization cartridge filter, please soak the

filter in warm water for several minutes.

Dec 24, 2010 | Venta Airwasher VS 207 3.7 Gallon...

1 Answer

Dry house, albeit have two april aire humidifiers

The reason you can not run your humidifier while the blower is off, is because all the humidity would condense almost immediately and rot out your duct work. If you find that the humidity provided during the cycle of your furnace is inadequate, I would suggest purchasing a table top unit, and keep it in the room where you spend the most time. So, the answer to your question is no, you can not run a humidifier while your blower motor is off. Hope this helps.

Dec 13, 2009 | Aprilaire 700 Humidifier

1 Answer

Venta humidifier is not humidifying much.

Buy a new filter cartridge.

Mar 16, 2009 | Venta Airwasher VS 207 3.7 Gallon...

2 Answers

Vicks humidifier v3850 isn't working

does anyone have a problem with a Venta humidifier not working proberly

Feb 27, 2009 | Vicks Humidifiers

3 Answers

Venta Airwasher Display Light Blinking...

This has happened to me. Check the contact points in the base of the machine. Ours had some corrosion on them. I took an emery board and filed the corrosion off to clean the contact points.

Jan 30, 2009 | Venta Airwasher VS370 2 Gallon Humidifier

11 Answers

The humidifer on the Sunpentown SH-1500 heater

what country are you in... winter time is low humidity to begin with.


Jan 06, 2009 | Sunpentown 1500W Heater Fan Humidifier...

4 Answers

Venta 207 digital humidifier

Caring For Your Venta-Sonic Humidifier
Always unplug the unit before cleaning!
When to Clean Your Humidifier
 Clean your humidifier weekly or more often during heavy use, depending on your
individual water quality. Clean your humidifier before storing and after long periods
of storage.
 When cleaning the inside of your unit, keep water away from the air outlet. Exterior
may be wiped with a damp cloth when unit is off and unplugged.
Cleaning the Oscillator and Water Sensor
 Turn off the unit and unplug power cord. Remove tank from base and empty
reservoir in base. Use cleaning brush provided in base to clean off mineral deposits
and sediment from oscillator and water sensor. Do not scrape or clean with tools
that have metal parts. Be careful to not damage the surface of the oscillator.
ATTENTION: Damage to the oscillator may cause the unit to not work properly.
 The oscillator (ultrasonic transducer) is highly sensitive. Keep this important part
clean and treat gently. Do not touch the oscillator while the unit is operating.
 Do not use soap, cleaning agents, detergents, or other chemicals for cleaning the
tank and humidifier.
 After cleaning fill water tank (see instructions above) and return tank to base.
Storing the Venta-Sonic
Switch off and unplug power cord from A/C outlet. Empty remaining water from base
and tank. Clean tank and unit (see for instructions above). Make sure all parts are
thoroughly dry—allow at least 24 hours to dry. Leave the filling cap of the tank
loosened. This will keep the cap and gasket from sticking together. Pack Venta-Sonic
in original packaging and store in a cool and dry place.

You can find your manual at this link:

Good Luck.

Apr 03, 2008 | Venta VS 100 Humidifier

3 Answers

Doesn't run

When a humidifier doesn't run, it generally means it isn't receiving electrical power or the controls have automatically shut it off. 1) Be sure it's plugged in to an outlet that works and that it's turned on. Check the electrical receptacle for power, using a working lamp, appliance, or voltage tester. 2) If the receptacle seems to be dead, check the circuit breaker or fuse that serves the humidifier's circuit. 3) Check the setting on the humidistat. If it's set lower than the room's relative humidity, the humidifier won't go on; in fact, it may take several hours for the humdistat to respond to the room's changing humidity. 4) Be sure the humidifier's reservoir is full of water. 5) Unplug the humidifier unit. 6) Check the power cord. If necessary, repair the cord. 7) Remove the humidifier's cover panel. 8) Remove the humidistat and check it (as shown below). Replace it if necessary. 9) If it still doesn't work, call an appliance repairperson, take the unit into an appliance repair shop, or replace the unit. To check the humidistat, you?ll need a volt-ohm meter. A humidifier?s fan vaporizes the water in the reservoir and blows the water vapor into the house or room. If you need to check the fan, unplug the humidifier, remove the control panel, and lift the lid. Tighten the fan hub with pliers if it is loose; this should take care of rattles. If the fan doesn?t spin easily when you try to move the blades by hand or if it is still noisy, lubricate the motor bearings with oil. To establish whether power is reaching the humidistat when you know there are no problems with the plug or switches, unplug the humidifier, remove the control panel, and lift the lid. Test it with a volt-ohm meter set to the RX1 scale (or to K[omega symbol] or [omega symbol] resistance on a digital meter). Clip the meter to the humidistat terminals. The meter should jump if you turn the humidistat from high to low. If it doesn?t, you?ll need to replace the humidistat or return it to the manufacturer.

Jan 18, 2006 | Honeywell HCM530 Humidifier

Not finding what you are looking for?
Venta - Airwasher LW14 Humidifier Logo

Related Topics:

589 people viewed this question

Ask a Question

Usually answered in minutes!

Top Venta Humidifiers Experts

Paul Carew

Level 3 Expert

3182 Answers


Level 3 Expert

332 Answers


Level 3 Expert

78010 Answers

Are you a Venta Humidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides