Question about Venta - Airwasher LW14 Humidifier
My Venta humidifier is having a problem. The drum does not turn and consequently the humidity stays the same in my room. The fan unit still works. When I remove the lid and turn the drum manually, it works. But when I replace the lid and turn on the unit, the drum does NOT turn. After several days of seeing the humidity in my room stay unchanged despite the Venta unit running, I did some tests to see where the problem was. I concluded the drum was not turning because I marked the drum and ran the unit for awhile. When I opened up the lid to observe the drum, it was still showing the same mark (it had not turned at all).
Can you please tell me how to fix this problem?
The rubber coupling is slipping. You may have a problem with the gear case; you can get a new one by calling Venta at (888) 333 8218. But it's possible that the rubber coupling is simply not seated properly. Snap the gear box out and make sure the socket is clean. When you put it back make sure that the coupling post is fully inserted in the drive socket. Hope this works for you ... Venta will supply new parts promptly if you decide you need them.
Posted on Dec 26, 2008
I was having the same problem and all it was was a gaer box. There is a web site that has parts and an online tech support for Venta humidifiers www.ventahumidifiers.com
Posted on Aug 23, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
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Fill Water Tank.
Turn off humidifier and unplug the power cord from A/C outlet. Remove tank from
base. Turn upside down and unscrew filling cap. Fill tank with clean, cool, distilled,
filtered, or tap water. Do not attempt to fill unit through Vapor Nozzle. Water temperature
should NEVER be too hot or too cold. Extreme temperatures can damage the
unit. Tighten filling cap firmly. Return tank to base and let it sit for a few minutes. For
first time use or when replacing the demineralization cartridge filter, please soak the
filter in warm water for several minutes.
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