Question about SanDisk Sansa Clip MP3 Player

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Won't come on

Comes on when I plug into computer, but not any other way

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Go ahead and get the firmware updater from Sansa's website:
http://www.sandisk.com/Retail/DriverDownloads.aspx

This may be a Windows Media Player-11 related issue - it seems to be affecting multiple mp3 players. Philips' mp3 players, for instance, have been exhibiting symptoms from both the player and the computer when they are plugged into a machine running Windows Media Player 11.

If the firmware fails to resolve the issue, you may have a more serious hardware problem.

Posted on Mar 17, 2008

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