Question about SanDisk Sansa View 8GB MP3 Player - Black

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Not recognizing device

I read your other responses and although mine is similar I have an additional issue. When I plug in my SanDisk, it will charge, but isn't recognized by my computer. I went to uninstall it, but it doesn't even show up in the Device Manager. Any suggestions?

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  • Tom_M7 May 26, 2008

    I use Vusta & Windows Media Player(WMP) 11. Sometimes the computer makes a sound and the system tray shows that a device search is happening. But neither the windows explorer or WMP recognize the mp3.

  • Jean Sintulaire May 11, 2010

    What version of windows do you have? What version of windows media player? When you plug in your device, does your computer make any sounds like something is connected?

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  • 758 Answers

Please make sure you have the latest version of Windows media player and contact me for addtional helps if needed...
Thank You
Computerrep

Posted on Mar 21, 2008

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Plug the device in a USB port and wait for the computer to recognize it. After it is recognized the Windows Explorer will show two additional icons, one of them a CD-ROM.
a06189e.jpg
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I have a sansa e260 and it connects and charges on computer and program can be located but computer is not reading that it is connected so can't sync it. Can you help? Thanks. Michele


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What I would recommend you to do is to make sure that your device is under MTP mode instead of MSC...to do that go under menu,setting, usb and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..tghat is very important....once you do that..open up your windows media player...click on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the case..click on your start menu right click on computer and then click on propetties, click under hardware and then device manager..your device should be showing there...check under disk drives to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive ..we want it to be under windows portable device...once you uninstall it...go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

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there isn't a ic where you are talking about on my same device on the same exact device and mine doesn't have it i'm sorry for the inconvenince.

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1 Answer

Interupted download after reformat... frozen.


I had a similar problem, although mine kept saying my mp3 wouldn't take subscription music. I just don't use wmp. I have set up so my music downloads to a music folder and then just copy files to my e drive.

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