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you dont need a driver. when you plug it in a window should pop-up within 10-20 seconds of plugging it in. Click open folder to view files and then click what you want on your MP3 and drag it to audio. I've had this problem before.
When I plug my mp3 player
into the Usb port, the screen goes to the connected screen for a split
second. Then it goes back to the normal screen. The mps player will
continue to go back and forth betwwen the two not really connected or
playing untill I unplug the cord then its normal.
dont beleve your freind iv had my zen for a littel over a year and it has never crashed on my..............i dont know about the video thing im having problumes with the videos on my zen right now sorry
Download the media converter software from the Philips website: www.usasupport.philips.com Enter your model number On the next page, click on your exact model number without the "B" on the end On the next page, click on "software and drivers"