Question about Motorola Mobility RAZR V3

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Frozen Motorola. How do you fix the software when it wont go anywhere except the hellomoto screen?

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Thats the Bootloader screen and it needs to be reflahed. you can take it to you SP and they can try and reflash it for you..If its still under warranty they will most likely replace the phone for you.

Posted on Mar 26, 2008

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My razor has a blue screen that says bootloader usb init. The only responds I get is when I push the off button, then it goes to the hellomoto screen, and then back to the bootloader screen.


This is a generic problem of Motorola RAZR V3. This is a common problem caused in this phone when you are out of Warrenty and the at the same time there was a software upgrade on the Motorola site. This screen came because the phone was blocked from upgrading due to your out-dated Warrenty ( Because only phones having Warrenty can upgrade in Motorola ). This problem can sometimes be resolved by performing a Motorola Software Upgrade. It can be done using the PC Suite. This problem can't be resolved by yourself, you have to take it to a service center. You go to : http://direct.motorola.com/hellomoto/support/update/
For the motorola software upgrade. You can identify your phone's upgrades, models, etc at : http://servicemyphone.motorola.com/iden/support/unitSearchGeneral.do Thank you Sir, Have a nice day.

Sep 24, 2009 | Motorola Mobility RAZR V3

1 Answer

Computer wont detect my motorola cellphone


You need software from motorola to sync it to your computer, try this link.. http://direct.motorola.com/hellomoto/nss/productresource.asp?PhoneModel=mpt

Apr 21, 2009 | Motorola Mobility i930 Cellular Phone

1 Answer

Frozen ''hellomoto'' screen on Razor V3c when turning on phone


You have a couple of options:
Take it to a motorola repairer or try to update the firmware on your phone. As you cant get it to go past the Hellomoto screen a hard reset would not possible.

Apr 05, 2009 | Motorola Mobility RAZR V3

1 Answer

Frozen ''hellomoto'' screen on Razor V3c when turning on phone


your firmware is corrupt, the only way to revive your phone is re flashing it.Its hard to do, and by doing it wrong may damage your phone. To safely retrieve your phone is let the experts do it or go to a near cell repair shop and let them help you out,

if you want to do it your self, try this

first you need is a RSD lite program or flash and back-up to flash or reformat your Motorola,

to enter the bootloader

hold * then the # then power button, your phone will boot to bootloader, and you will see there the flash program of your phone,

start the program rsd lite or flash and backup
then connect it to your computer VIA usb, automatically the program will detect your phone,

i prefer that you first buck up your firmware by using F&B (Flash and backup) then use RSD lite to flash your Motorola,

RSD lite its much easier to use than F&B, but for safety backup first your firmware,

gudluck

Nov 25, 2008 | Motorola Mobility RAZR V3c Cellular Phone

2 Answers

Motorola Q9m frozen how can I get my contacts


I can't tell you how many times this phone has frozen, and unless you've been using a sync program, you're out of luck.

You can do a hard reset, which resets the phone to factory settings by removing the battery to shut down, then put the battery back in. Hold down the middle key on the silver directional pad while powering on. It takes 5-10 seconds but you will see the "Master Reset" option on your screen, follow the directions.

This happened all the time until I went to the Motorola site and did full phone update ( http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS ) Now my Q9m which used to freeze 1-2 times per month hasn't frozen in 6 months - good luck!

Oct 17, 2008 | Motorola Mobility Q9m Smartphone

1 Answer

Phone problem. Phone will turn on but...


Hangs on "Hellomoto"
Motorola Software Update (MSU) located on the Motorola website:
http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp
This should upgrade your phone’s software and restore functionality of the phone.

May 22, 2008 | Motorola Mobility RAZR V3

1 Answer

Cell frozen


Have you done the basic ,remove battery and then reboot?

Apr 24, 2008 | Motorola Mobility RAZR V3

1 Answer

RAZR CELL PHONE FROZEN SCREEN


There might be a firmware issue, you might have to re-flash the software in it.

Nov 21, 2007 | Motorola Mobility RAZR V3

1 Answer

Blank screen


I had this problem too. My razrs screen would just go white every 15 minutes maybe, and i would have to turn it off and back on.There was a white line at the bottom of the screen also, so i went to http://direct.motorola.com/hellomoto/motosupport/source/SoftwareUpdateSummary.asp?country=&language=&web_page_name=SUPPORT&strCarrierId=US%20Cellular&strPhone=V3c&strCable=Mini%20USB%20Data%20Cable and downloaded thee software update. after it was finished the white line went away the screen never went white and it fixed everything

Aug 27, 2007 | Motorola Mobility RAZR V3i Cellular Phone

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