Replaced Color Cartridge, now printer will not print in color.
I recently replaced the ink cartridges (black and color) for my printer, and now it will not print any color prints. I went through the installation tutorial and everything was installed properly and there are no error messages on the screen of the printer. What can I do?
Re: Replaced Color Cartridge, now printer will not print...
You need to check if the color cartridge that you received is not dried up from the time you received it. You can try and perform a nozzle clean test from the Dell All In One Center (click on Maintenance and you have several tests to fix various issues regarding ink). If ink was bought from Dell contact them, as they sort out most of the issues.
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hello, some of the time the color ink cartridge can cause the problem, especially if its a refilled ink, but at same time, i do know some of the new inks right out of the box will fail. so try with a new color cartridge first.
Many printers always use a small amount of each color even if you are only printing black, to prevent the color nozzles from drying out and getting clogged (and, it forces you to buy more ink, which is a profit center for printer manufacturers)
For this reason, some printers will not work if ANY of the cartridges are empty.
It should work again if you replace the color cartridge. Make sure to select "black ink only" or the option to print in black and white or grayscale to minimize color ink usage. It may still use a little, but that's OK.
Take out the black cartridge once you've determined that you are completely out of black ink. You'll have to rely on the dark hues from the color cartridge to print in black.
Adjust the printer software settings. Once you take out the black cartridge, your printer's software will typically warn you that you are missing a cartridge. Follow the instructions for your printer to allow the printer to print without the black cartridge. Then set the printer to print in black and white, not color. This overrides the black cartridge and allows the printer to access the dark hues of the color cartridge.
Print a test page to ensure that your printer now prints black using the color cartridge.
Print your documents. Bear in mind that your documents may not appear as black as normal. Still, they should be dark enough to pass for black, depending on how much color ink you have and the strength grade of the ink.
No, you can't print with only one cartridge in the printer. The printer needs both of them to close the electric circuit. Remove the color cartridge and inspect it. Clean the electric contacts on it- sometimes, when the contacts are dirty, the printer cannot recognize the cartridge. If that doesn't do the trick, you will need to replace the color cartridge.
Usually black is provided by the black cartridge only. You might be able to setup the printer through the control panel using black and white printing until the color cartridge is replaced. That might turn the color cartridge off allowing you to print.
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Regards, Bob Headrick, Microsoft MVP Printing/Imaging
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.