Question about Maxtor OneTouch III Mini Edition 120GB External USB 2.0 Portable 120 GB IDE Hard Drive

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Maxtor One Touch Mini

"A USB device has malfunctioned and exceeded power limits of its hub port."

How can I get this to work? Put a AC adapter USB hub in between?

Thanks
Josh

jpricepersonal@mac.com

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Hi Josh!

I assume that you've tried plugging in both the red AND black cables? If that is true, and you're still having the issue, then: Good luck.

Maxtor has decided in all their wisdom to no longer offer the power supplies for this (generally cool) little drive. If your drive now fails to mount after updating to OSX.5 (I'm guessing you are a Mac user by your email addy), one solution would be to go to NewerTech and get one of their very sweet "Universal USB2.0 Drive Adapters" (about $19) and connect the bare drive (from WITHIN the Maxtor enclosure, yes, you'll have to take it apart) to your machine using the NewerTech device.

Posted on Mar 24, 2008

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2 Answers

My Maxtor One Touch III external hard disk has suddenly stopped getting recognized on my laptop. I am using a Windows XP, SP 2 OS. The system is unable to recognize the USB device. Can someone please help?


Check power of HDD, that problem can usually manifest because some of your usb ports can't send enough Volts to your device, restart your machine, check connections, and it should work again as charm :)))


Please rate my solution, thank you :)

Apr 13, 2011 | Maxtor OneTouch III (T01H300) Hard Drive

1 Answer

I plugged in my maxtor 500gb ONE TOUCH, to my Mac, i used to work now that i plug it in, i cant heard the HDD make a noise like it used to, the power light is just blinking on the maxtor. Anything i can...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Nov 11, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

2 Answers

Can't open Maxtor one touch 4 mini


If the external hard disks is plugged to a USB port and is not detected anymore, try uninstalling the USB Root Hub devices in the device manager. They will automatically be reinstalled on reboot and that can help fix detection issues.

But did you look in the Disk Management module of Windows to see if the disk is there? Right-click My Computer and select Manage.

Jan 05, 2010 | Maxtor OneTouch II external hard drive...

1 Answer

Maxtor one touch 4 mini 250GB hard drive beeping


I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.

I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USB extension cable and connected it to a USB port in the back and it solved the problem.

I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpowered USB hub. I have gotten it to work with a powered desktop USB hub (Belkin).

I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.

Oct 15, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

Firelite usbflb40-c USB device exceeded power limits of hub port


I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.

Jul 31, 2009 | SmartDisk FireLite 20 GB Hard Drive

2 Answers

How do i find a usb adapter for my maxtor one touch 4 mini 120gb it broke?


You can buy a USB to USB mini cable at almost any store with PC accessories, even Walmart. Buy a high quality one since the drive is powered from the USB 2.0 port. Good Luck

Jul 23, 2009 | Seagate Maxtor OneTouch 4 Mini 120GB...

1 Answer

Western Digital Passport 160 GB external HD won't load.


WinXP SP2 blocks the use of the drive because it thinks it draws too much power. But there is a simple procedure to override this (from WD site):

"Problem:
Under Windows XP, an error message of "Power Surge on Hub Port" or "USB device has exceeded the power limits of it's hub port" is displayed when connecting a USB device to a USB port on a computer or Hub.

Cause:
Under some computers, USB devices are only allowed to draw a maximum of 500 milliamps (mA) per connection from the USB port on the computer system or from a USB hub. Under the Windows XP Operating System, with the release of Service Pack 2, if a device attempts to draw more than this (500 milliamps), a USB port balloon message is displayed to indicate this over current condition. When connecting a USB device that draws power from the USB bus, a very brief over current condition is sometimes detected by the OS, and the warning message is displayed.

Resolution:
This message has no affect on the functionality of the USB port. The USB hard drive should still function correctly on the USB port regardless of the error message. To prevent the USB Power Surge Alert message from displaying, please complete the following steps:
Click on Start.

Click on Control Panel.

Double-click on the System Icon.

Click on the Hardware Tab.

Click on the Device Manager button.

Click on the + next to Universal Serial Bus Controllers to expand the selection.

Right-click and select Properties on any listing that displays USB UNIVERSAL HOST CONTROLLER.

Click on the Advanced Tab.

Check the box that says: Don't tell me about USB errors."

This works fine, and the drive works fine afterwards. I suspect it actually draws less power than they say. Maybe it has a brief power draw spike on startup, but it's running power seems less. In any case, it works fine without the Y cable. I do think it is tacky that WD doesn't give the cable for free, since my $7 Sabrent 2.5" Hard drive enclosure came with a y cable.

But most likely the drive will work fine for you. It is a lovely quiet drive, and takes up no space at all.

Feb 01, 2009 | Western Digital Passport 160GB External...

1 Answer

My computor switches off the moment i plug in the wd passport.


Probably a power issue. Your new computer has less extra power capacity and the external drive is pulling from the USB port power.

What you need is a USB hub with an AC adapter that powers the hub and any devices that are connected to it from the external AC power adapter and NOT from the USB bus. In other words look for an external power adapter that plugs into the wall as well as into the USB port. Don't get a recharger for an iPOD as that will not do you any good. And don't get a hub that says "powered" or "external power" that does not have an AC power adapter because it is still sucking power off of the USB port.

Try shopping for a D-Link DUB-H4 High Speed USB 2.0 4-Port Hub. It is a good choice if you are not going to plug any USB 1.1 devices into it. Read the reviews for any device you choose.

Oct 26, 2008 | Western Digital Passport WDXML800UE...

1 Answer

Maxtor OneTouch lll Mini 120 GB


If your using a USB hub, unplug another device (i.e printer or scanner, fax, etc.). Plug in your One Touch. Then turn off your pc and turn it back on. This should work.
If you use a alot of USB devices, you may need to get a USB Power Hub.
You can try an plug in the One Touch straight to the pc and unpluging all other usb device except the keyboard and mouse.
Let me know if this helps. You also may need to move the ac power to another outlet.

Sep 01, 2008 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Will not open


go to device manager in control panel and scan for hardware changes

thankyou

Sep 01, 2008 | Maxtor OneTouch III Mini Edition 120GB...

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