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The first thing to do is to determine if it is the speakers or the computer that is having issues. Plug the speakers into an MP3 play, disk player or some other audio device that has a headphone jack and verify they work. If they do, then you need to determine why the computer is not sending sound to the jack. When you right click on the speaker icon, and select "Open volume mixer" there should be multiple sliders to turn up. Make sure the internal speaker/headphone jack volume is up (and mute not selected) as well as the "applications / windows sounds" volume. comment back to me if you require further assistance and if so, include the model computer and operating system in your comments. Good-luck - Subdriver
No you don't. As long as you can plug the speakers to the green port on the back of the computer, the speakers are powered and the volume knob on the speakers is turned all the way up. You should hear sound.
I uninstalled the previous audio software that the computer had. (Realtek HD audio) and turned off the onboard sound card in the BIOS settings. Then I went back and uninstalled all the new audio software and reinstalled it with all antivirus programs turned off. The main trick was to make sure that the matrix is turned off. If it is on it will play sound from all the speakers at once as if it were mono. Turning it off after changing the BIOS and uninstalling the old software and reinstalling the new allowed it to work properly. I hope this helps.
This issue could be caused by any of
the below reasons.
Sound card does not work
Speakers are not connected properly
No power to the speakers
Volume on speakers turned down
Volume on sound card turned down
make sure the speaker setup is correct. It is
possible that during an installation of another program that the speakers
software setup was changed causing issues with your sound. To do this
follow the below steps.
Open "Sounds and Multimedia Properties" or
"Sounds and Audio Devices" in
Click the "Audio" tab
In the Audio tab click the "Advanced" button
under "Sound Playback."
In the Advanced Audio Properties window make sure your
speaker setup is correct. If you're not sure what to set this
setting as, set it to the default "Desktop Stereo
If you changed this setting click "Apply"
and close out of all windows.
Ensure that the sound card works
properly by connecting either another pair of speakers to the
computer, or a pair of headphones.
the left speaker will generally have a cable
cannot be removed from it. This cable should be connected to the
other speaker (generally this cable has no color or is white / gray).
The next cable is the line out cable, it is generally green in color
and should go from the right speaker to the line out hole in the
back of your sound card.
Finally, the power cable generally should be connected to the
back of the right speaker, or in some cases, the sub woofer. The power
cable can vary; while most speakers are in the above configuration,
some speakers may also not utilize a power cable connection but
instead have batteries, while other speakers that connect to the
side of your monitor may use a portion of the power from the monitor
itself (via another type of cable).
Most speakers will have a small
(light) indicating if the speaker is on. Verify that if this light
is present that it is illuminated.
If no LED is seen or the speakers don't appear to be
getting power, verify the power cable is properly connected to a
working outlet or if your speakers use batteries that the batteries
are good. Finally, most speakers can be turned on either by using a
button or by moving the volume knob from left to right.
Verify that the volume knob on the
speakers is properly turned up. If you are un-certain what
direction to turn the knob, play a long sound file or CD and while
the sound is being played, adjust the knob left to right or up to
The sound is also able to be turned up and down
through the software installed on the computer. Verify the sound
settings in the software are properly turned up.
Finally, if all of the above recommendations do not resolve your issue
and connecting another pair of speakers or headphones to the computer
does work, it is likely that the speakers are bad. It is recommended that you
contact the manufacturer of the speakers or
computer for a new replacement.
Here are a few basic steps. they seem abit logical but just have a double check on them.
1. Check that you speakers are plugged in.
2. That the wire going into the back of the computer is going into the green imput (that is for the speaker sound to come out)
3 If you have a combination of speakers make sure they are all wired properly.
If your sure all the wiring is right. Check to see if the volume on the status bar at the bottom left of your desktop is turned on. This will be a small speaker double click on it, check to see if the volume is turned on.
If all this is correct it may be a driver problem. If so come back and let me know and I will guide you through the drive troubleshooting for this.