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Acer aspore 5570-2997

I keep losing my drivers for the dvd drive. I have called acer in the past and I had to go into the registry and delete something can anyone help me with this?

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  • Anonymous Dec 07, 2008

    My computer has stoped reading or recognizing the cd dvd drive. Is there a way to get it to read it again or do i need to replace it? and if so how?

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My laptop does not read the usb faction when i put flash doesnt ready it

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Ok....first off...which drivers are you loosing and for which operating system.
I can give you the url for specific drivers, which should help you with any manuals, software, drivers pertaining to your Aspire.

http://support.acer-euro.com/drivers/notebook/as_5680.html

Let me know if you need further help..

~~Jasta~~

Posted on Mar 16, 2008

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My acer,s dvd rom dont working


Hi.

You may want to delete the upper and lower filters in your registry.In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Hope this helps.

Mar 12, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

My ACER ASPIRE 7736Z-4809 will no longer show my DVD drive and I was trying to back up data files to that drive. My Optiarc DVD RW AD 7580S gives me this message: Windows cannot start this hardware device...


Check Device manager First if the DVD-ROM is detected there, check for any question marks on the drive exclamation or a red X question mark it is detect but no drivers are installed exclamation mark means it is installed and detected but drivers are incorrect or corrupt can still be fixed 99%, red X means it is either disabled or not responding.

go to run type REGEDIT then enter,Click HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Once you find your DVD-ROM look for upperfilters and LowerFilters on the list delete Both if it show both some time it can either be just one of the two, after deleting the filters restart your computer then try a dvd and a cd to make sure both types of disc are detected and working on the drive,

Jun 03, 2010 | Acer Aspire 5335-2257 Notebook

2 Answers

Computer does not recognize DVD drive


i had this problem on my computers search the internet and there is a step by step which will solve it. worked on my pc and laptop
Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

Dec 16, 2009 | HP Pavilion dv9000z Notebook

1 Answer

I have an acer aspore 5534. I would like to know


use vista as this has built in burning software so has wndows 7. Other than that nero is a good burning peice of software, and you can get it free on some sites after a google search.

Nov 17, 2009 | PC Laptops

1 Answer

HL-DT-ST DVDRAM GSA T20N ATA DEVICE


Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.
Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

Sep 20, 2009 | Acer Aspire 5315 Notebook

1 Answer

DVD Drive is Missing?


This works for most.

Manually delete the registry entries loadTOCNode(2, 'whattotry'); Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in WindowsNote Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.

This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
  • UpperFilters
  • LowerFilters
Step 1: Start Registry Editor loadTOCNode(3, 'whattotry'); Start Registry Editor. Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'whattotry');
  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SYSTEM, and then expand CurrentControlSet.
  3. Expand Control, and then expand Class.
  4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  5. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
  6. On the Edit menu, click Delete.
  7. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'whattotry');
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  2. On the Edit menu, click Delete.
  3. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  4. Exit Registry Editor.
Step 4: Restart your computer loadTOCNode(3, 'whattotry'); Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.


If not, let me know.

Best of luck!

Feb 27, 2009 | Acer Aspire 3100-1405 Notebook

4 Answers

My Acer Asprire 5100-5674 no longer recognizes the cd/dvd drive.


hi, cd drives do wear out or just break, most time it is software related. but they can just stop working.hope this helps. good luck

Feb 26, 2009 | Acer Aspire 5100 Notebook

1 Answer

Acer Aspire 5100 no longer "sees" its cd/dvd drive- anywhere.


You can check the BIOS to see if the drive is recognized and even attempt to boot from the drive using a bootable CD to verify it is functional (if using the Windows disc - just verify it reads - DO NOT REINSTALL)

If the drive works use the following to get the drive back in Windows:

Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Dec 21, 2008 | Acer Aspire 5100 Notebook

3 Answers

Code 39 on DVD Philips SDVD8821


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs 
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
    * HKEY_LOCAL_MACHINE     * SYSTEM     * CurrentControlSet     * Control     * Class     * {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    * UpperFilters     * LowerFilters     * UpperFilters.bak     * LowerFilters.bak
5) If  any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor

7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Here is a link to their Email support:  http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/ask.php?p_sid=BAjABOjj

Nov 25, 2008 | Compaq Presario Notebook

3 Answers

MY LAPTOP CD/DVD DRIVE DOESN'T WORK


check the registry

click start > run > type regedit > click ok.

In Registry Editor, expand the following registry path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class

Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the right pane, look for UpperFilters and LowerFilters, right click each of them and then click Delete. (If you only see one then that's fine).

NOTE: Make sure not to delete anything else or else your system will not boot to windows.

After deleting upprer and lower filters, exit from the registry editor and restart your system.

Check if your cd/dvd drive is working.

Aug 22, 2008 | PC Laptops

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